Published: June 10, 2020 | Updated: March 23, 2021 | Posted by: Moneymax | Lifestyle
Metro Manila, among other cities in the Philippines, shifted to General Community Quarantine (GCQ) on June 1, 2020. People can now leave their homes without a quarantine pass, with employees going back to work no longer needing to obtain a travel authority. The transition also means that public transportation resumes—but in two phases.
The first phase, which runs from June 1 to 21 allows trains, ride-hailing services, P2P buses, and bicycles among others to operate at a limited capacity.
Other forms of public transportation such as public utility buses and modern PUVs will be allowed to resume operations on the second phase, which is proposed to run from June 22 to 30 .
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GrabCar Philippines, Grab’s ride-hailing service, resumed its operations in the first phase. Passengers can now book an authorized GrabCar vehicle to take them to their destination amid the GCQ. However, there are changes to the ride-hailing service as the country enters the new normal. Keep on reading to know more about GrabCar’s new operating hours, covered areas, payment options, and safety measures to ensure you have a secure, hassle-free ride.
GrabCar Philippines is a ride-hailing service that lets passengers book a chauffeured ride for a fee. Grab only allows vehicles and drivers with appropriate commercial licenses to register as GrabCar service providers.
Passengers can book either a standard GrabCar ride or a GrabCar+ ride. GrabCar includes sedan vehicles such as Toyota Vios, Hyundai Accent, and Honda City. GrabCar+, on the other hand, offers premium vehicles like Toyota Fortuner, Hummer, and Mitsubishi Montero. GrabCar+ fares are more expensive compared to standard GrabCar rates, but both services provide fixed fares you can see upfront.
Grab also offers another ride-hailing service called GrabTaxi which allows passengers to book a taxi using the Grab app. Unlike GrabCar, the fare for this service is metered. You also have to pay a booking fee and surge charges. Getting a GrabTaxi is the same as booking a GrabCar. Just choose GrabTaxi in the available ride options and confirm your ride.
Before the pandemic, GrabCar Philippines also offered GrabShare, which allows passengers to share a ride. They also had GrabPet that lets passengers ride with their pet dogs and cats. These services are not available during GCQ.
GrabCar Philippines is implementing a few changes for the safety of its drivers and passengers during GCQ. Here are its new service hours and covered areas:
To better protect passengers and drivers, GrabCar Philippines is implementing a set of policies that aligns with the government’s health and safety guidelines. Here are GrabCar’s policies  under the new normal:
The ride-hailing service also launched GrabProtect, featuring an online health and hygiene checklist, a mask selfie verification tool, safety, and hygiene certification, hygiene kits, and mandatory deep disinfection of vehicles.
Yes. Your driver can refuse your booked ride for the following reasons:
GrabCar Philippines also introduced a new strike system for anyone caught violating the new safety protocols:
Drivers can use Grab’s Help Center to report passenger violations. If a passenger gets three reports, he or she will be shadow banned for 14 days. Meanwhile, passengers can report driver violations through the Help Center, before-trip cancellations, and feedback after the trip.
Upon GrabCar’s relaunch, two payment options are now available for passengers: GrabCar via GrabPay and GrabCar via your personal credit/debit dard. Both only accept cashless payments.
This service only accepts GrabPay credits, but passengers can enjoy Grab Rewards and lower fares with each trip.
You can pay for your GrabCar ride using your credit or debit card. However, with this payment method, you will not accumulate Grab points.
To pay cashless using GrabPay or your credit/debit card, simply follow these steps:
Living under the new normal requires us to adapt and overcome new challenges such as ordering our necessities through Pabili Service Apps. Now that we can travel again, safety protocols issued by the government are laid out for our own good. GrabCar Philippines offers a safe option to take you to your destination. Make sure to follow their guidelines—wear a face mask, don’t book a ride for more than two people, and pay using cashless methods. If your driver isn’t following safety protocols, report them via Grab’s Help Center.
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