The first thing you have to do is contact your car insurance provider and report the damage or loss. Do not forget to provide the following information:
- Nature of vehicle damage/loss
- Date and time of the incident
- Your contact details
- Name of the policyholder
- Policy number
- Nature of claim (own damage, theft, third-party bodily injury, etc.)
Your insurer will walk you through the next steps regarding your insurance claim. They will also provide you instructions on what to do with your car, together with a list of accredited repair shops and the documents you need to submit.
When you have submitted all the requirements, your insurer will begin to inspect and evaluate the damage of your car.
The process can take as fast as 1 to 3 days or weeks to months, depending on the complexity of your claim. If your claim is approved, the insurance company will issue a Letter of Authority (LOA), making your vehicle eligible for repair at the accredited dealership.
To learn more about car insurance claims, read our complete guide here.