Got into an accident? We are here for you.

Our Customer Service Team can take care of your car without you having to leave your home. Just send your details to and we'll handle the rest.


How does the claims process work?

Submit Documents

Submit the complete document requirements to

Follow-Up Assistance

Our Customer Service Team will work with your insurance provider for a faster claims process.

Document Verification

Your provider will check all documents submitted and evaluate the damaged car.

Vehicle Repair

Once approved, you will receive a LOA to have your car fixed in an accredited dealership.

How to File a Car Insurance Claim in the Philippines

You spend money on your car insurance premium so naturally, you would want to file a claim when your vehicle gets involved in an accident. Filing a car insurance claim in the Philippines ensures that you will receive assistance and compensation for the loss of your car or the damage it has sustained following an accident. This way, you can save money and have the peace of mind knowing that everything will be taken care of without causing you financial burden. Be familiar with your car insurance coverage and how to file a claim properly. Read more about this here.

In case of a vehicular accident, you can file a claim with your auto insurance provider for repairs or other forms of indemnification. Before doing so, make sure that you have all the requirements needed for a car insurance claim process. Some of these include a fully-paid car insurance policy, police report, photocopy of your driver's license, and photos of the accident scene. Aside from car insurance comparisons, Moneymax can also help you file a claim.
Participation fee is the amount you pay out-of-pocket before the car insurance company pays the rest of the car insurance claim. As a policyholder, you “participate” in your auto insurance cost. Generally, participation fees in the Philippines cover the deductible fee, depreciation fee, or both. Know more about participation fee in this article.
CTPL is a type of car insurance in the Philippines mandated by the government for all vehicle owners. It only covers the financial responsibilities you will have to the victim/s of an accident you were involved in. CTPL does not cover you and your vehicle. Meanwhile, comprehensive insurance offers a higher level of protection for you and your vehicle. This type of auto insurance allows you to choose and customize your insurance coverage, in which you can include add-ons such as Bodily Injury Liability, Property Damage, Acts of Nature, and Roadside Assistance. Learn more about the difference in this guide.