Published: July 10, 2020 | Updated: March 23, 2021 | Posted by: Venus Zoleta | Lifestyle
The government has eased its quarantine restrictions in some parts of the country after two months. You can now travel without a quarantine pass, provided you wear a face mask and maintain social distancing. However, only a handful of transportation operators can go back back on the road. One of them is Grab Philippines.
The ride-hailing service resumed its operation last June when select parts of the country, including Metro Manila, were put under General Community Quarantine. Apart from existing Grab safety measures, Grab launched guidelines to ensure the safety of both passengers and drivers during the new normal.
Here are the safety measures Grab Philippines has in place for the riding public.
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To ensure that your GrabCar ride is pleasant for both you and your GrabCar driver, Grab Philippines issued some basic ground rules:
Grab also offers various app features to better protect you and your information.
Grab Philippines isn’t different from other transportation modes. Accidents happen even to the safest cars and most careful drivers. For instance, a Grab car smashed into a glass wall of a school in San Juan City in 2017. Nobody died or got injured, but the passenger was hurt. The driver was said to be sleepy during the incident.
This and other cases of road mishaps highlight the importance of car insurance. The Land Transportation Franchising and Regulatory Board (LTFRB) and the Department of Transportation require Transport Network Companies (TNCs) like Grab to have the Passenger Personal Accident Insurance Program.
An LTFRB memorandum also states that passengers of public utility vehicles are entitled to a maximum benefit of PHP 200,000 for accidental injuries and death.
For its part, Grab Philippines has a private insurance company, the Great American Insurance Group, to provide a personal accident insurance policy to all its partner-drivers and passengers.
Grab insures drivers and passengers for injuries, permanent disability, or death due to an accident that occurs from boarding to drop-off. The insurance also covers medical expenses for injury treatment.
Grab’s Group Personal Accident covers all GrabCar rides and is the first of its kind insurance for both drivers and passengers. In the ride sharing industry. The policy doesn’t incur additional costs.
This policy covers the following:
To report an accident that occurred during your GrabCar trip, you need to contact Grab’s customer service and the police immediately. However, you should report the accident no later than 30 days of its occurrence. You should also submit relevant proof and documents such as medical certificates, medical bills, proof of Grab booking, etc.
Grab Philippines has also issued additional safety guidelines for the safety of passengers and drivers as we enter the new normal. The protocol is in line with the government’s health and safety guidelines.
Grab also launched GrabProtect for its drivers. It includes an online health and hygiene checklist, a mask selfie verification tool, safety and hygiene certification, hygiene kits, and mandatory deep disinfection of vehicles. GrabProtect ensures your Grab ride is as safe as possible.
Apart from existing Grab safety measures covering accidents and emergencies, Grab also complies with the government’s health and safety guidelines under the new normal. However, this protocol isn’t just for its drivers–you also have to do your part to ensure the safety of everyone. Always wear your mask, disinfect every after a ride, and maintain social distancing.
Venus is the Head of Content at Moneymax, with 15+ years of experience in digital marketing, corporate communications, PR, and journalism. She invests in stocks, mutual funds, VUL, and Pag-IBIG MP2. Outside of work, she’s crazy about cats and Korean dramas. Follow Venus on LinkedIn.