RCBC Online Banking Guide to Manage Your Finances at Home

Published: October 16, 2020 | Updated: October 21, 2020 | Posted by: Ricky Publico | Personal Finance


RCBC Online Banking Guide: Send Money, Pay Bills, and More

Rizal Commercial Banking Corp. (RCBC) recently reported a 281% increase in electronic fund transfers (EFT) as of end-May this year[1], thanks in large to their improved RCBC Online Banking platform.

“The enhanced community quarantine (ECQ) in March this year pushed EFT transactions further, with values amounting to PHP 47.03 billion for the three-month period alone, higher compared to the pre-COVID-19 level of PHP 16.14 billion which was for the months of January to February 2020,” RCBC said in a statement.

And since we’re on the verge of the new normal, the trend will continue to rise from here. That’s why it’s important to familiarize yourself with online banking. If you have an RCBC banking account, here’s how you can use RCBC Online Banking.

RCBC Online Registration

rcbc online banking - rcbc registration

The good thing about RCBC Online Banking is that you can easily enroll your account through their website or through the RCBC app. You don’t have to go to an RCBC branch or ATM to activate your online account, either.

What Type of RCBC Accounts Can I Enroll?

You can enroll a lot of RCBC accounts to your online account, from RCBC bank account to RCBC credit cards. If you already have an existing RCBC online account, you can then enroll trust and loan accounts.

  • Active Accounts
  • Account Types:
    • Individual Accounts
    • Joint “OR” Accounts (JOR)
    • “Doing Business As” Accounts (DBA)
    • In-Trust-For (ITF) Accounts
    • Trust Accounts (for existing users)
    • Loan Accounts (for existing users)
  • Products:
    • Checking/ Savings Accounts (PHP/USD)
    • Time Deposit (PHP/USD)
    • MyWallet Prepaid Card
    • Bankard Credit Card

Read more: RCBC MyWallet Visa Cards

How to Enroll in RCBC Online Banking

  1. From the login page of the website or app, click Enroll Now or Register.
  2. Enter your 10-digit account number or 16-digit card number and click Next.
  3. Read and accept the terms and conditions before clicking Next.
  4. A one-time password (OTP) will be sent to your mobile number.
  5. Once OTP has been verified, enter a user ID and password.
  6. Click Submit and wait for the verification before logging back in.

RCBC Online Check Balance Inquiry

rcbc online banking - balance inquiry

Once you’re enrolled, you can explore both the web version[2] and the mobile app version of RCBC Online Banking. The most common transaction is checking your account’s balance. Here’s how you do it.

How to Check Your Balance via RCBC Online Banking Web

  1. From the RCBC Online Banking dashboard, click Manage My Accounts.
  2. You’ll see a list of your RCBC accounts. Click any of them to check their balances.
  3. It will show your account details, transaction list, and transaction history.

How to Check Your Balance via RCBC Online Banking App

  1. Once you log in to your RCBC app, you’ll immediately see your balance.
  2. Tap your account to check on your account details, transaction history, and other options.

How to Deposit a Check via RCBC Online Banking App

Aside from checking your balance, you can also deposit to your account using the RCBC Online Banking app. Just take your smartphone and follow these simple steps.

  1. From the RCBC Online Banking dashboard, tap Menu at the top left corner.
  2. Tap Check Deposit and tap Deposit Check.
  3. Read the check deposit reminders before tapping Continue.
  4. Take a clear photo of the front and back of the check.
  5. Once the photo is taken, tap Use Photo. Otherwise, tap Retake Photo.
  6. Complete the required details and tap Deposit.
  7. Review the transaction details before tapping Proceed.
  8. You will receive an OTP to verify the transaction. Enter the code and tap Submit.
  9. Wait for the confirmation that your check has been cleared.

Read more: Online Banking in the Philippines: The Benefits of Going Cashless

RCBC Online Banking Money Transfer

rcbc online banking - send money

Sending money to your own accounts and other banks is also easy with RCBC Online Banking. You can do so using the web version or the mobile app.

RCBC Online Banking Fees and Transaction Limits

Before you start sending, you should take note of the online banking fees and transaction limits. Here’s a general overview of the limits and fees when using your account.

DestinationTransaction LimitFeesProcessing Time
Own AccountsNo LimitNo FeeReal-time
Other RCBC AccountsPHP 499,999.99 per dayNo FeeReal-time
Other Banks via BancnetPHP 50,000 per dayPHP 27.50Real-time
Other Banks via InstaPayPHP 50,000 per transactionPHP 15Real-time
Other Banks via PESONetPHP 499,999.99 per dayPHP 10Receive funds by end of day

Note that transactions made through PESONet beyond 2 p.m. will be processed on the next banking day.

How to Transfer Money via RCBC Online Banking Web

  1. From the RCBC Online Banking dashboard, click Transfer Funds.
  2. Select the source account from the dropdown menu.
  3. Below it, select the bank of the beneficiary account from the dropdown menu.
  4. Enter the amount you want to transfer.
  5. Choose between InstaPay and PESONet.
  6. Select the schedule of the bank transfer and click Submit.
  7. Review the transaction details before clicking Submit.

How to Transfer Money via RCBC Online Banking App

  1. From the RCBC Online Banking dashboard, tap Menu at the top left corner.
  2. Tap Fund Transfer then tap Bank Transfer.
  3. Select the source and the beneficiary account.
  4. Select the beneficiary’s bank and enter their account details before tapping Proceed.
  5. Choose between InstaPay and PESONet.
  6. Enter the amount you want to transfer and tap Transfer Now.
  7. Enter the OTP sent to your mobile number and tap Submit.

How to Transfer Money via QR Code in RCBC App

  1. From the RCBC Online Banking dashboard, tap Menu at the top left corner.
  2. Tap Fund Transfer then tap Generate QR Code.
  3. Choose the account you want to generate a QR code for.
  4. Set a nickname for your QR code and tap Confirm.
  5. Save the QR on the next screen and send it to the sender.
  6. To send money using a QR code, tap Fund Transfer then tap Bank Transfer.
  7. Under Destination Account, choose whether you want to scan a QR code that’s physically available or import a QR code from your phone’s gallery.
  8. Once your QR code is scanned, enter the amount you want and tap Confirm.
  9. The money will be credited to the recipient immediately.

How to Send Cash via RCBC ATMs and Branches

You can also send cash money to your loved ones and have them claim the money by withdrawing from RCBC ATMs or branches. It’s more convenient to do it via the RCBC Online Banking app.

  1. From the RCBC Online Banking dashboard, tap Menu at the top left corner.
  2. Tap Fund Transfer then tap Send Cash.
  3. Select the source account and enter the amount you want to send.
  4. Enter the details of the recipient and tap Next.
  5. Review the transaction details before tapping Send Now.
  6. Enter the OTP sent to your mobile number and tap Submit.
  7. Send the PIN and the reference number to the recipient.
  8. The recipient will then enter the reference number and PIN to an RCBC ATM.

Read more: 15 Mobile Banking Apps to Manage Your Accounts Better

RCBC Online Bills Payment

rcbc online banking - pay bills

You can also pay your bills with the RCBC Online Banking app. No need to line up at your nearest payment centers. You can also schedule your payments so you won’t have to recall your recurring bills.

How to Pay Bills via RCBC Online Banking App

  1. From the RCBC Online Banking dashboard, tap Menu at the top left corner.
  2. Tap Fund Transfer then tap Bills Payment.
  3. Tap Pay Bill and select the account you’re using to pay.
  4. Choose the biller, tap the amount, and tap Pay Now.
  5. Review your transaction details before tapping Proceed.
  6. Enter the OTP sent to your mobile number and tap Submit.
  7. You can also choose to schedule your payment by tapping Schedule Payment.
  8. Choose the date and tick Recurring before tapping Save.

Read more: How the COVID-19 Pandemic is Changing the Way We Bank

I forgot my RCBC Online Banking ID/Password. What should I do?

Once in a while, you’ll forget your login credentials to your RCBC Online Banking account. Whether you simply forgot or you’re trying to reactivate an old account, you need to do the following.

  1. If you forgot your user ID, visit any RCBC branch and request for user ID retrieval. Your new ID will be sent to your registered email address.
  2. If you forgot your password, tap Forgot Password from the RCBC Online Banking login page. You can also call RCBC Customer Care at +632 8877-7222.

How to reactivate my RCBC Online Banking account?

Looking to reactivate your old RCBC online account? Or maybe you got locked out of your account and you want to gain access? All you need to do is call RCBC Customer Care at +632 8877-7222 or email them at customercare@rcbc.com. A representative from RCBC will confirm your information and help you activate your account.

Read more: Avoid Mobile Banking Scams with These 9 Helpful Tips

Final Thoughts

And that’s how easy it is to use RCBC Online Banking. Whether you’re using the web version or the mobile app, it’s a guarantee that banking just became more convenient. Get the hang of it by using the RCBC platform for all your banking needs. You’ll be an expert online banker in no time.

rcbc online banking - credit card cta

Sources:

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