Published: April 21, 2020 | Updated: August 17, 2021 | Posted by: Venus Zoleta | Personal Finance
For a more seamless and secure online banking experience, BPI rolled out new features and updates on its website and mobile app in 2019. The online platforms both sport a new look as well.
Now re-branded as BPI Online (after being known as BPI Express Online Banking for a long time), this e-banking service has seen a surge in transactions during the enhanced community quarantine, the government’s measure to contain COVID-19 infections in the Philippines.
In fact, BPI Online transactions—including bills payments, money transfers, and e-commerce payments—increased by 25% just within the first two weeks of the lockdown. This trend might continue post-lockdown. Experts say the threat of Coronavirus is here to stay, so we might as well get used to doing banking online.
If you’re a BPI account holder, here’s your guide to making transactions using the BPI Mobile app.
Table of Contents
You can transact with BPI Online through your own account. If you don’t have an online account with BPI yet, here’s how to register through the BPI Mobile app.
If you have more than one BPI account, it’s convenient to manage your different bank accounts using BPI Online. To get started, you need to enroll your additional account online—no need to go to the bank for your account enrollment.
No need to leave your home when you need to know how much balance you have in your BPI account.
It takes just a few taps to view your BPI account details on your smartphone:
To view your electronic BPI statement of account, go to “Other Services” on the menu and select “My Statements.” Choose the account and statement date you wish to view and then select “Download.”
If you notice any transaction you didn’t make, report it right away by calling the BPI hotline at 889-10000 or by sending a message to email@example.com.
BPI account holders can quickly transfer funds from their BPI accounts to another BPI account, e-wallets, and accounts with other banks in the Philippines.
Sending money from BPI Online to a non-BPI account is pretty straightforward, but it involves a learning curve for first-time users. Keep reading to learn how to send money online from your BPI account.
The latest version of the BPI Online website and BPI Mobile app allows users to send cash to their digital wallets.
Here are the e-wallets you can load via BPI Online:
Minimum Transfer Amount
|Autosweep RFID||PHP 500||PHP 10,000||PHP 103|
|Beep card||PHP 1||PHP 5,000||PHP 10|
|Easytrip||PHP 350||PHP 5,000||PHP 10|
|GCash||PHP 300||PHP 40,000||None|
|PayMaya||PHP 500||No limit||None|
Here’s how to transfer money from BPI Online to Paymaya, GCash, Autosweep RFID, Beep card, or Easytrip account:
The amount transferred via BPI Online gets credited to the e-wallet account in real-time. However, if you’re loading your Beep card, you’ll have to go to any Beep e-load station to update your card balance and complete your transaction.
You can now deposit money from your BPI account to a non-BPI account anytime without having to visit the bank. Just use BPI Online to send money to another local bank via InstaPay, an interbank funds transfer service under the National Retail Payment System of the Bangko Sentral ng Pilipinas.
Once your transaction is complete, the transferred amount will be credited to the recipient account in real-time.
You can transfer a total of up to PHP 50,000 between your BPI account and another bank for an unlimited number of times per day.
Each time you transfer money to another bank via InstaPay, you’ll be charged a transfer fee of PHP 50 (Note: This fee is temporarily waived throughout the enhanced community quarantine in Luzon, which means you can send money to your loved ones or pay for online purchases for free).
A faster and safer way to send money via BPI Online is to use a personalized QR code. This way, you won’t have to enter the account number, and you’re assured that the amount gets transferred to the correct recipient.
Before you can send money using a QR code, you have to generate the code first. Here’s how:
Like other banks in the Philippines, BPI makes paying bills a lot easier for its clients through its online banking facility and mobile app. This online service is extremely useful when you have no time to transact at a bills payment center or when you’re stuck at home during a lockdown.
To make your bills payment transactions a lot faster, enroll your billers via BPI Online. You can add up to 99 billers—including Meralco, Maynilad, credit card providers, and other merchants—to your online account.
As soon as you’ve enrolled a biller, you can immediately start paying your bills to that merchant via BPI Online.
Your bills payment will be posted in your biller’s record within one to three banking days from your transaction date.
BPI offers plenty of security features on its revamped website and app. Make the most out of these safety measures to protect your funds against unauthorized use.
Here are five ways to ensure your BPI account stays safe.
BPI requires an OTP for every transaction on its online platforms. While this feature is good for your online banking security, you can’t be too complacent. Change your password every one to three months to ensure nobody else can access your BPI online account.
A new feature on the BPI Mobile app, the mobile key secures and speeds up bills payment and money transfer transactions. Instead of using an OTP, it enables a user to verify and complete a transaction through face ID or fingerprint. This makes it useful for those without mobile network access.
To protect your account, you can customize your BPI debit card’s settings online. For instance, you can change your card’s withdrawal and purchase limits or temporarily block it, so you won’t lose as much money when hackers get access to your account.
You may also activate International Access if you’ll use your debit card abroad, or enable E-Commerce Access to use your card for online shopping.
Be alerted when somebody else gets access to your account by activating the email login notifications feature. This will allow you to receive an email message from BPI after each successful log-in to your account.
To set email login notifications, go to “Account Maintenance” on the BPI Mobile app and enable ” Login Email Notifications.”
It’s also important that you’re aware of every transaction made using your BPI account—whether it’s unauthorized or not.
To turn on your push notification, select “Account Maintenance” > “Notifications” on the BPI Mobile app. Then enable “Push Notifications” and/or “Transaction Alerts and Offers.”
As you can see, the new BPI Online facility and mobile app now have a lot of features that make banking a smoother and safer experience. These digital banking platforms have definitely improved from their previous versions—making them useful not just during the COVID-19 lockdown but even after the crisis.
Venus is the Head of Content at Moneymax, with 15+ years of experience in digital marketing, corporate communications, PR, and journalism. She invests in stocks, mutual funds, VUL, and Pag-IBIG MP2. Outside of work, she’s crazy about cats and Korean dramas. Follow Venus on LinkedIn.