LBC Express: Your Guide to Shipping and Other LBC Services

Published: October 10, 2020 | Updated: October 16, 2020 | Posted by: Venus Zoleta | Personal Finance


LBC Express Guide | Moneymax

Ipa-LBC mo na ‘yan!” LBC is such a household name synonymous with padala. It’s one of the top-of-mind choices for shipping packages in the Philippines. When sending a balikbayan box to your loved ones, shipping goods to your customers, or receiving documents from government agencies, you’ve most likely used an LBC Express service at least once in your life.

If you need to know more about LBC services, then here’s a quick guide for you.

What is LBC Express?

lbc express - what is lbc express?

LBC Express[1] is the largest courier, cargo, logistics, and money remittance service company in the Philippines with over 1,400 branches nationwide. Established in 1945, LBC pioneered express delivery and cargo shipping, as well as 24-hour door-to-door delivery in the country.

Overview of LBC Services

LBC Philippines is well-known as a package delivery service provider. Aside from shipping, it also provides a host of other services for individuals and businesses. Here’s a quick look at the LBC services in the Philippines.

LBC Shipping Services

lbc express - lbc shipping services

LBC’s flagship product is its courier service, which allows customers to send and receive packages wherever they are in the country or even abroad. LBC ships goods via land, sea, and air.

  • Land freight services – Door-to-door delivery of documents (passports, visa, birth certificates and other PSA documents, photos, etc.), mails (birthday cards, Christmas cards, etc., packages (clothing, groceries, gadgets, etc.), and cargo (furniture, vehicles, machinery, produce, etc.).
  • Sea freight services – Cargo movement and delivery nationwide from the Philippines to abroad
  • Air freight services – Fastest and most secure way to ship documents, parcels, and goods nationwide and from the Philippines to abroad

LBC Remittance Services

lbc express - lbc money remittance

LBC Express also operates as a remittance center, providing an array of money transfer services catering to different needs.

  • Instant Peso Padala (IPP) – Send cash from any LBC branch to another and claim within minutes.
  • IPP Online – Send money through the LBC website 24/7 and claim at any LBC branch.
  • IPP International – Send money securely from the Philippines to overseas LBC remittance partners.
  • PesoPak Door to Door – Have LBC deliver cash straight to your recipient’s home.
  • Remit to Account – Deposit cash to your bank account (for next-day crediting) without having to line up at the bank.

E-Commerce Fulfillment Services

lbc express - lbc ecommerce

LBC provides online buyers and sellers with a range of e-commerce payment and delivery services.

  • Cash on Delivery – A fast, easy, and secure way for online sellers to send products and collect payments from customers nationwide
  • Cash on Pickup – Allows online buyers to claim and pay for their order at the nearest LBC branch
  • Paycollect – An easy and efficient way for online businesses to receive payments from customers by using LBC branches as collecting stations
  • Cross-border shipping – A cost-efficient and secure way to move shipments by land, sea, or air

Business Solutions

lbc express - lbc business solutions

LBC Express offers logistics and supply chain services to companies in the Philippines.

  • Warehousing services – Storage, management, and movement of inventory for large and small businesses
  • Cold chain solutions – Temperature-controlled refrigerated trucking services distribution of frozen and chilled products
  • Non Vessel Operating Common Carrier (NVOCC) services – Cost-effective import and export services without the need to book the entire space on a ship for cargo delivery
  • Cross-Docking Services – Solutions for simplified warehousing and distribution, including loading and unloading, pallet breaking and repacking, export consolidation, and streamlined supply chain

Read more:

LBC Shipping Guide

What are the LBC Shipping Rates?

lbc express - lbc shipping rates

LBC Express rates for delivery services vary depending on these factors:

  • How the item will be shipped (by land/sea/domestic air/international air)
  • Whether the package is a document or cargo
  • Package size, weight, or volume
  • Declared value of the item

On top of the shipping fee, LBC charges a valuation fee for every delivery. The minimum valuation fee is PHP 15 for the first PHP 500 (declared value) and an additional PHP 5 for value exceeding PHP 500.

Check how much your LBC shipping will cost for a particular package by using the rate calculator[2] on the LBC Express website.

How to Ship Through LBC Express

If you opt to drop off a package for delivery at an LBC branch, you can book online for a quicker drop-off process. Online booking eliminates the need to fill out forms at the branch.

Here are the steps to process your shipment via LBC Online:

  1. Create an LBC Online account by filling out the signup form at lbconline.lbcexpress.com/signup.
  2. After signing up, log in to your account and book a delivery through the LBC Online booking page. If your drop-off transaction is successful, you’ll receive a confirmation via LBC Online.
  3. Pack the item properly, but don’t seal it yet (The package will be inspected at the LBC branch before sealing it). Make sure it’s labeled with your booking reference number.
  4. Go to the nearest LBC Express branch within five business days after booking your shipment.
  5. Proceed to the Express Lane and give your booking reference number and the parcel.
  6. Pay the required fees and sign the receipt.

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LBC Pick Up Guide

Got no time to drop off parcels at an LBC branch? You can arrange for someone to take your packages and bring them to LBC Express for delivery. LBC Express offers online sellers and busy people with an alternative to branch drop-off: the LBC pickup service.

What is LBC Pick Up?

LBC Pick Up is a service that allows you to ship items without having to bring them personally to an LBC branch. After booking a pick up online, an LBC Express rider will come to your place the next business day, pick up your parcel, and collect your payment. The package will then be turned over to LBC Express for delivery.

This LBC service is ideal for online sellers and anyone who need to send multiple packages often. Rather than make frequent trips to an LBC branch, it helps save time and energy when shipping goods without leaving home.

LBC Pick Up Rates

There’s no fee for booking a rider pick up online. However, LBC charges a fee for the pick up service itself. Rates are based on the package size and weight, whether it will be shipped within the city or outside the city, and whether it will be delivered to the recipient’s home or picked up at an LBC branch.

Package DimensionsIntra-City Shipping (Branch Pickup)Intra-City Shipping (Home Delivery)Inter-City Shipping (Branch Pickup)Inter-City Shipping (Home Delivery)
N-Pack Small - 14" x 9.5" (1 kg)PHP 80PHP 120PHP 80PHP 150
N-Pack Large - 18" x 12" (3 kg)PHP 80PHP 160PHP 80PHP 190
Kilo Box Small - 9" x 5" x 3" (3 kg)PHP 80PHP 160PHP 80PHP 190
Kilo Box Medium - 10.5" x 14" x 7" (5 kg)PHP 220PHP 220PHP 345PHP 345

Note that the LBC Pick Up fees above are introductory rates and may change in the future.

Where is the LBC Pick Up Service Available?

You can avail of the rider pick up service if you’re located in any of the following pickup areas:

  • Metro Manila
  • Batangas
  • Benguet
  • Bukidnon
  • Bulacan
  • Cavite
  • Cebu
  • Davao del Sur
  • Iloilo
  • Laguna
  • Lanao del Norte
  • Leyte
  • Misamis Occidental
  • Misamis Oriental
  • Negros Occidental
  • Negros Oriental
  • Pampanga
  • Rizal
  • Sarangani
  • South Cotabato
  • Zamboanga del Sur

How to Book an LBC Pick Up Service

  1. Visit the LBC Pick Up booking page (www.lbcexpress.com/online-booking).
  2. Select your preferred pick up date and time.
  3. Enter the required shipper and bank account details on the booking form.
  4. Click the Submit button. You’ll receive a booking confirmation and an LBC Online tracking number.

When the rider arrives at your location, put the item into the provided receptacle and then seal it and attach the airway bill (AWB). Lastly, give your package and payment to the rider.

Read more: International Shipping for Less: 7 Cheap Services for Online Shoppers

LBC Express FAQs

lbc express - lbc express frequently asked questions

1. Where does LBC deliver?

LBC Express ships nationwide—from Batanes to Jolo—as well as overseas to 17 other countries.

2. How can I find open LBC branches near me?

LBC has a branch finder on its website[3] that you can use to look for open branches in your location. Simply enter your city, municipality, or province, and the website will display a list of LBC Express branches, including the address and operating hours of each open branch.

If you’re in a lockdown-affected area, you may search for your city, municipality, or province on the LBC Express website[3] to know where you can pick up your package.

3. Is LBC Express open on Sundays and holidays?

LBC Express is open on Sundays from 8 a.m. to 5 p.m.

4. Is LBC Express open on holidays?

During holidays, only select LBC branches are open. To find out which branches are open on weekends and holidays, check the LBC branch schedule online[3].

5. Does LBC deliver on Sundays and holidays?

LBC delivers during holidays but not on Sundays. Delivery schedule is from Monday to Saturday from 8 a.m. to 7 p.m.

6. Can I send cellphone or laptop through LBC?

Yes, LBC allows the shipping of cellphones, laptops, tablets, and other gadgets. You can send practically everything, except for prohibited items such as cigarettes, liquor,  and other illegal items.

7. How long does LBC take to deliver?

LBC delivery lead times vary between two days up to 30 days depending on the origin and destination of the package.

For example, if you’ll be sending a package from and to anywhere in Metro Manila, LBC delivery may take three days. Delivery takes longer the farther the recipient’s location from that of the sender’s.

Also, expect some delays in receiving packages from LBC due to pandemic-related restrictions in certain areas. You may check the updated delivery lead times on the LBC website[4] or Facebook page.

8. How to track LBC Express delivery?

When your package is out for delivery, you’ll receive a text notification about it together with a 12-digit LBC tracking number. To get real-time updates on the delivery status, go to the LBC Track & Trace page[5] and enter your tracking number.

If the results state the LBC tracking number is invalid, it means the LBC Express website is not yet updated. Visit the site on the next day and try tracking your package again.

9. Can I pick up my package from LBC Express?

Yes. If you’d rather claim your package than wait for delivery, you may do so at your preferred LBC branch at 10 a.m. the next day.

10. What are the LBC pera padala rates?

Here are the remittance fees for the different LBC money transfer services.

LBC Instant Peso Padala Rates

Remittance Amounts (PHP)Fees (PHP)
1006
101 – 20015
201 – 30020
301 – 40025
401 – 50030
501 – 60035
601 – 70040
701 – 80045
801 – 1,00050
1,001 – 1,50075
1,501 – 2,000100
2,001 – 2,500125
2,501 – 3,000150
3,001 – 4,000180
4,001 – 5,000220

LBC Door-to-Door Money Delivery Rates

Remittance Amounts (PHPFees (PHP)
10035
101 – 20037
201 – 30052
301 – 40054
401 – 50059
501 – 60071
601 – 70076
701 – 1,00080
1,001 – 1,500119
1,501 – 2,000140
2,001 – 2,500179
2,501 – 3,000200
3,001 – 4,000260
4,001 – 5,000320

LBC Remit to Account Rates

Remittance Amounts (PHP)Fees (PHP)
100 – 1,000100
1,001 – 3,000120
3,001 – 5,000150

11. How to contact LBC Express?

For questions and concerns, you may reach LBC through the following channels:

  • Hotline: (02) 8858-5999
  • Email: customercare@lbcexpress.com
  • Facebook Messenger and Twitter: @LBCexpress

Final Thoughts

For your shipping needs, LBC Express is one of the service providers you can rely on to send items easily, quickly, and safely. If you’re a regular customer, it helps to keep yourself updated on its services, rates, and other important information.

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