Before GrabExpress and Lalamove became mainstream, there’s JRS Express providing express delivery services in the Philippines since 1960. Despite the emergence of the more technologically advanced app-based couriers, the country’s leading logistics company is still going strong.
Sending packages to your loved ones or customers through JRS? Here’s what you should know about how to use JRS Express delivery services, as well as the shipping rates, tracking feature, and other important information.
Table of Contents
What is JRS Express?
JRS Express[1] is one of the largest and oldest express door-to-door delivery companies in the Philippines. This 100% Filipino-owned company is one of the most recognizable brands in the delivery services industry, having been in the courier business for over 60 years now with 460+ branches nationwide.
How JRS Express Works
JRS mainly provides delivery services to and from the Philippines and abroad. Here are the JRS Express features you should know before booking it for parcel or cargo shipping:
- Ships nationwide and to different countries in Asia and Pacific, Middle East, USA, and Europe
- Operates 24 hours a days, 365 days a year
- Regular, same-day, and next-day delivery services
- Accommodates bulk deliveries
- Free pickup service via JRS Express app
- Payment on delivery through contactless methods like GCash and PayMaya
- Cash on pick-up service
- JRS Express tracker for monitoring delivery status online
- 24/7 customer service via phone, email, and Facebook
Read more: 20 Courier Services in the Philippines You Can Rely On
JRS Express Delivery Services in the Philippines
JRS has pouches, envelopes, and boxes in different dimensions and capacities that customers can choose from for their specific shipping needs.
JRS Express Pouches for Next-Day Delivery
JRS Express Letter
- Pouch size: 9.5 x 6.3 in
- Weight capacity: At least 100 grams
- Suitable for: Documents, pictures, bills, and letters
- Minimum charge for the first 100 grams; additional charge for succeeding 100 grams
1 Pounder
- Pouch size: 15 x 11 in
- Weight capacity: At least 500 grams
- Suitable for: Documents, pictures, bills, and letters that don’t fit in an Express Letter pouch
- Minimum charge for the first 500 grams; additional charge for succeeding 500 grams
3 Pounder
- Pouch size: 18 x 14 in
- Weight capacity: At least 1.5 kg
- Suitable for: Small, light, and a few items such as accessories, clothes, books, etc.
- Minimum charge for the first 1.5 kg; additional charge for succeeding 100 grams
5 Pounder
- Pouch size: 20 x 14 in
- Weight capacity: At least 2.5 kg
- Suitable for: Medium-sized items
- Minimum charge for the first 2.5 kg; additional charge for succeeding 500 grams
JRS Express Envelopes for Ordinary Delivery
Legal Size
- Weight capacity: At least 20 grams
- Suitable for: Documents, pictures, bills, and letters
- Minimum charge for the first 20 grams
Brown Envelope
- Weight capacity: At least 500 grams
- Suitable for: Documents, pictures, bills, and letters that don’t fit in a legal-size envelope
- Minimum charge for the first 500 grams
JRS Express Boxes
JRS Extra Small Box
- Box size: 30 x 24 x 15 cm
- Weight capacity: 3 to 4 kg
- Suitable for: Gifts, cellphones and other small gadgets, clothes, shoes, books, etc.
JRS Small Box
- Box size: 36 x 27 x 18 cm
- Weight capacity: 4 to 5 kg
- Suitable for: Small groceries, small to medium-sized gadgets, clothes, non-perishable food, etc.
JRS Medium Box
- Box size: 46 x 30 x 23 cm
- Weight capacity: 6 to 9 kg
- Suitable for: Laptops and other medium-sized gadgets, clothes, large groceries, etc.
JRS Large Box
- Box size: 60 x 36 x 32 cm
- Weight capacity: 10 to 20 kg
- Suitable for: Balikbayan items, small furniture, small appliances, etc.
Super Express Box
Use this JRS delivery service if you need to ship something immediately. Your package will arrive on the same day as long as it will be delivered within your locality and picked up before 12 p.m.
JRS Express Lipat Bahay
Aside from shipping packages, JRS Express also offers a moving service. If you have to move your furniture, appliances, and other home items, JRS can assist you with safety and health protocols in place.
JRS Express Freight Forwarder
This JRS Express delivery service is for businesses that need to send their products to customers. JRS guarantees that products are shipped on-time and in good condition.
JRS Express Branches
JRS Express has 460+ branches all over the Philippines. JRS Express branches are open from 8 a.m. to 5 p.m. on Mondays to Sundays and even during holidays. Some JRS branches are available to receive and deliver packages, while others are either for receiving or delivery only.
To easily find an open branch near you, check the branch locator on the JRS Express website.[3] Simply click on the dropdown menu to select your province and then hit the Search button. A list of JRS Express branches will be displayed, along with the map, address, and contact information per location.
JRS Express Rates 2021
Shipping fees are based on the weight of the parcel and how far it will be delivered. JRS charges a fixed base price based on the minimum weight capacity of the pouch or box, plus an additional fee per excess grams.
How to Calculate JRS Express Domestic and International Rates
It’s easy and quick to check how much it will cost you to ship a parcel through JRS. Just use the Rate Calculator on the JRS Express website.
Here are the steps to calculate the JRS Express shipping rate online:
- Access the JRS Express Rate Calculator at www.jrs-express.com/rates.
- Select your Scope of Delivery (Domestic/International).
- Select the locations of the package origin and destination.
- Click on the Package Size drop-down menu and choose the appropriate size of your parcel.
- Optional: Tick the Insurance and/or Valuation boxes under “Additional Charges.”
- Enter the monetary value of the item/s you’ll be sending.
- Enter the actual weight of your package (in grams).
- Click the Calculate Rae button. The results will show you the total shipping cost and its breakdown, including any additional fees.
JRS Express Lipat Bahay and Freight Forwarder Rates
JRS has no published rates for its moving and freight forwarder services. Their prices depend on the items to be shipped. To inquire about the JRS Express rate for lipat bahay or freight forwarder, request a quotation through customer service.
JRS Express Review
JRS Express may not as technologically advanced as GrabExpress, Lalamove, Borzo (formerly Mr. Speedy), Transportify, and other delivery apps. Currently, it doesn’t have an online browser-based delivery platform.
However, JRS now has a mobile app that enables customers to check JRS Express branches, services, and shipping rates. The JRS Express app also allows scheduling parcels for pick-up and tracking packages.
Soft-launched in 2021, the JRS app is currently on a trial run and is available to Metro Manila customers with Android devices only. According to JRS Express,[4] its mobile app will soon be available all over the Philippines.
This makes JRS Express services comparable to traditional couriers like LBC Express and J&T Express more than the newer app-based delivery platforms.
However, JRS Express is the best choice if you’re looking for a reliable courier that can ship your items fast. The 61-year-old express delivery company is known for its on-time delivery. In fact, customers commend JRS on its Facebook page because they received their packages either on time or earlier than the promised delivery time.
How to Use JRS Express for Door-to-Door Delivery
To ship a package through JRS, you may either drop it off at a branch or have it picked up from your location.
How to Drop Off Items at JRS Express Branch
- Visit the nearest JRS branch.
- The staff will give you the appropriate JRS pouch or box for your package. Write down the sender and receiver details on the pouch or box.
- Put the item/s into the pouch or box and seal it off.
- Hand the package to the staff who will then encode the delivery information in the JRS Express system.
- Receive your official receipt. Keep the OR, as you’ll need the tracking number on it to track your package later.
How to Book JRS Express Pickup Service
Check the list of JRS Express branches that offer free pickup service[2] and call the hotline number of the nearest available branch to inquire or book a pickup service.
How Do I Track My Package from JRS?
You may check the delivery status of your package through the JRS Express website. The JRS Express tracker is on the top portion of the homepage, or you can go to the Track Shipment page at www.jrs-express.com/tracking.
To track your package, simply enter your tracking number and BC then click the Track button. The tracking number, also called airbill number, is a six-digit number found on the upper right corner of your JRS Express official receipt. You can also find there the three-digit BC number.
If the status on the JRS Express tracker doesn’t get updated, you may inquire through the JRS Express Facebook page (/JRS.Express.OfficialFanPage). When sending a message requesting your delivery status, indicate your airbill number, the date the package was sent, recipient’s/consignee’s name, and complete address.
FAQs on JRS Express Delivery Services
1. Are JRS and J&T the same?
No. JRS Express and J&T Express are owned by different companies even though they both operate in the Philippines with the same express delivery business model.
JRS is the more established courier with six decades of experience, and it’s the first express courier service in the Philippines. J&T, which was founded in 2015, is the newer player in the industry.
2. Which is cheaper: JRS or LBC?
Generally, JRS Express rates are a bit lower than LBC Express rates. To know which of the two couriers offers a better price for your particular shipment, use the shipping rate calculator on their respective websites.
3. Where does JRS Express deliver?
JRS Express provides door-to-door delivery services nationwide and to countries across Asia-Pacific, Middle East, USA, and Europe.
To know if your location is within its coverage area, go to the Scope of Delivery page on the JRS Express website.[3] Then select your province and town/city and click the Submit button. A list of covered barangays in your area will appear.
If your location is not covered by JRS Express services, you may pick up your package instead at the nearest branch. Or choose another courier that can deliver to your place.
4. How long is the JRS Express delivery time?
JRS delivery times vary depending on the intended destination of the package. For domestic shipping, JRS typically takes one to eight days to deliver. Shipping to far locations like Batanes can take up to 30 days.
Internationally, JRS delivery times range from two days to one week.
Check the tables below for the specific lead times for JRS Express domestic and international shipping.
JRS Delivery Time from Metro Manila
| Destination | Delivery Time |
|---|---|
| Metro Manila | 1 day |
| Luzon | 1-2 days |
| Visayas and Mindanao | 4-6 days |
| Bicol | 2-4 days |
| Coron | 9-12 days |
| Puerto Princesa | 3-5 days |
| Batanes | 30 days |
JRS Delivery Time from Luzon
| Destination | Delivery Time |
|---|---|
| Metro Manila | 1-2 days |
| Luzon | 2-3 days |
| Visayas | 5-7 days |
| Mindanao | 5-6 days |
| Bicol | 2-4 days |
| Coron | 9-12 days |
| Puerto Princesa | 4-8 days |
| Batanes | 30 days |
JRS Delivery Time from Visayas
| Destination | Delivery Time |
|---|---|
| Metro Manila | 3-5 days |
| Luzon | 4-6 days |
| Visayas | 4-6 days |
| Mindanao | 5-7 days |
| Bicol | 4-6 days |
| Coron | 9-12 days |
| Puerto Princesa | 6-8 days |
| Batanes | 30 days |
JRS Delivery Time from Mindanao
| Destination | Delivery Time |
|---|---|
| Metro Manila | 2-4 days |
| Luzon | 3-5 days |
| Visayas | 5-7 days |
| Mindanao | 2-3 days |
| Bicol | 3-6 days |
| Coron | 9-12 days |
| Puerto Princesa | 5-8 days |
| Batanes | 30 days |
JRS International Delivery Time
| Destination | Delivery Time |
|---|---|
| Hong Kong | 2 working days |
| Macau and Singapore | 2-3 working days |
| Indonesia, Malaysia, Taiwan, Thailand, South Korea | 3 working days |
| Australia, Bangladesh, Brunei, Cambodia, China, India, Japan, Laos, Myanmar, Nepal, New Zealand, Pakistan, Sri Lanka, Vietnam | 3-4 working days |
| Other Asia-Pacific countries | 4-5 working days |
| Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, UAE | 3-4 working days |
| Other Middle Eastern countries | 4-5 working days |
| USA and Canada | 3-4 working days |
| Guam | 1 week |
| Austria, Belgium, Cyprus, Denmark, England, France, Finland, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Scotland, Spain, Sweden, Switzerland, UK | 3-4 working days |
| Other European countries | 4 working days |
5. Does JRS Express deliver on Sundays?
Yes, JRS delivers and operates on Sundays, so you can have items shipped immediately on a weekend.
6. Can I send cellphone or laptop through JRS Express?
Yes, JRS can deliver a wide range of gadgets and electronics, including the following:
- Smartphones (brand-new only)
- Desktop computers
- Laptops
- Printers
- TV sets
- Digital cameras
- Video game consoles
7. What are JRS Express prohibited items?
JRS does not accept the following items for delivery:
- Cigarettes, firecrackers, candles, and other flammable objects
- Powerbanks, battery-operated devices, machines with gas or oil, and other dangerous electronics
- Refrigerators, aircon units, and other heavy equipment
- Firearms, sharp objects, deadly weapons, and other dangerous items
- Paint, perfumes (exceeding 100 ml), aerosol, beauty products, and other chemicals
Final Thoughts
Got more questions about how to use JRS Express delivery services? You may contact its customer service via hotline (02) 8631-7351 to 56 or the JRS Express Facebook page.
Sources:
- [1] JRS Express website
- [2] List of Operational JRS Express Branches for Pickup
- [3] JRS Express Branches and Delivery Coverage Areas
- [4] New normal, new JRS Express: Digital innovations on cashless and safe transactions (BusinessMirror, 2021)
- Featured image from JRS Express Facebook page
Venus is the Head of Editorial Content at Moneymax, with 15+ years of experience in digital marketing, corporate communications, PR, and journalism. She invests in stocks, mutual funds, VUL, and Pag-IBIG MP2. Outside of work, she’s crazy about cats and Korean dramas. Follow Venus on LinkedIn.
