Book Holidays with Ease: Best Travel Agencies in the Philippines

Princess Anaviso

Princess Anaviso

Last updated February 22, 2023

Traveling broadens your horizon in a way that no other activity can. It’s a great investment that not only breaks the dullness of your daily grind but also exposes you to new things—new sights, new experiences, and new perspectives that enable you to learn more about the world.

If you’re ready to hop on a plane again and cash in on the benefits of traveling, there are plenty of visa-free countries you can visit as a Filipino tourist. Each offers something unique for you to enjoy. 

Go ahead and plan your travel today! Or if you’d rather skip the humdrum of making travel arrangements and fast forward to the fun part, check out this list of the best travel agencies in the Philippines.

Travel Agent vs. Tour Operator: What is the Difference?

Tour operators and travel agents both are travel service providers, but there’s a core difference in how they conduct business.

👉 Tour Operator

A tour operator designs holiday itineraries, plans trips, and creates holiday packages that cover all the essential elements of travel like accommodation and transport. Tour operators take responsibility for the travel packages they create. They make sure that customers get compensated, are taken to safety, and are flown back to their home country in case something goes awry and the tour fails.

👉 Travel Agent

A travel agent serves as an intermediary between a tour operator and a customer. While tour operators offer limited packages (i.e., only the ones they create), travel agents provide a wide range of products and services from different tour operators, giving customers an exhaustive selection of holiday packages to choose from.

Also, unlike tour operators, travel agents don’t cover any liability for the products and services they sell. The tour operators remain responsible for what they create.

The line separating the two roles isn’t always clear. For example, tour operators can bypass travel agents and offer their products and services directly to customers. Likewise, travel agents can also create their own packages to sell and market to their customer base.

Pros and Cons of Hiring a Travel Agency

best travel agencies philippines - pros and cons of hiring a travel agency

Travel agencies are not for everyone. Some might find them useful; others might not. Below are some of the pros and cons of hiring a travel agency to help you decide if you need one.

👍 Pro: Plan Your Trips Conveniently

Booking flights and accommodations can be time-consuming and tedious if you don’t know what you’re doing. To save yourself the hassle, you can enlist the services of the top travel agencies in the Philippines.

They know exactly what to do and how to do it in the most efficient way. They take care of the little things—including providing passport assistance—so you can focus on the best parts of your trip.

👍 Pro: Score Competitive Deals

The best travel agencies in the Philippines can get you great bundled deals that match both your travel needs and budget. Travel agents are trained professionals who can negotiate better prices for you. They can give you advice on the cheapest countries to travel to from the Philippines. They can also leverage their industry contacts to give you access to lesser-known discounts and deals. 

👍 Pro: Minimize Unwanted Surprises 

When planning a trip, it’s easy to overlook some of the finer details. You might forget to furnish a required document or skip a step in the booking process. By hiring a travel agency, you can avoid these mistakes altogether.

Travel agents can also protect you from scams as they have enough industry knowledge and experience to tell what’s legitimate and what’s fraudulent. With a travel agent, you can rest easy knowing that a professional is handling the nitty-gritty for you.

👍 Pro: Get Access to Professional Travel Assistance

A travel agent will not only give you advice on the best places to visit but also clue you into the dos and don’ts in those locations. 

That’s not all—another perk of getting a travel agent is having someone within reach who has your best interest at heart. Travel agents thrive in repeat business, so they take care of their existing customers and go out of their way to deliver excellent customer service. 

If your flight gets canceled or something goes wrong with your accommodation, you can count on your travel agent to help you sort things out. In case of unforeseen events like natural disasters, your agent can help you evacuate and take you to safety.

👎 Con: You Can’t Deviate from the Plan

Agility and flexibility are two things you can say goodbye to when you commit to working with a travel agency. You won’t be able to accommodate spur-of-the-moment changes in your itinerary. You must follow whatever you’ve planned step by step.

Attempting to make any change will just cost you more time, effort, and money—which defeats the purpose of hiring a travel agency in the first place.

👎 Con: You Need to Make Compromises

Hiring a travel agent means relinquishing control over your travel plans. You’re essentially giving up the reins to someone else—and while that sounds like a pro for some, it’s a definite con for others.

Also, having a travel agent sometimes means considering the agent’s time and working with a schedule that works for both of you.

👎 Con: You Might Have to Shell Out More Money

Convenience comes with a price. Because a travel agent serves as an intermediary between a tour operator and a consumer, hiring one might cost you more.

 

10 Best Travel Agencies in the Philippines

Travel agencies are everywhere in the Philippines. We narrowed down your choices to 10 of the most trusted in the industry. Use this guide to decide which one best fits your travel needs.

✈️ Gazelle Travel and Tours

Landline: +63 2 8463 8134

Mobile: +63 965 908 2851, +63 928 179 5447

Email: travelbookings@1gazelle.com

Products and Services:

  • Visa assistance and consultation
  • Specialized group tours
  • International group tours
  • International airline and hotel bookings
  • Domestic airline and hotel bookings

Gazelle Travel and Tours[1] is an industry specialist accredited by the Department of Tourism (DOT) and affiliated with various travel agency associations and boards. It offers domestic and international tour packages for travelers of all types. With Gazelle, you can avail of bespoke services depending on your budget and needs.

Gazelle can be your travel partner in local destinations like El Nido and Cebu. It also offers travel packages to global destinations like Japan, South Korea, Switzerland, Turkey, Germany, Austria, and Hungary, among others.

✈️ JTB Asia Pacific Phil. Corp.

best travel agencies philippines - jtb asia pacific phil corp

Landline: +63 2 8894 5528 (Taguig), +032 344 5806 / +032 349 3925 (Cebu)

Email: leisure_jtbmnl.ph@jtbap.com

Products and Services:

  • End-to-end Visa solutions
  • Airline ticketing
  • Tour packages
  • Corporate business packages

The JTB travel agency[2] in the Philippines is part of the JTB Group, which is one of the biggest travel agencies in the world, harnessing a global network of over 1,100 offices in 38 countries. The Philippine office is DOT-accredited and is affiliated with various groups like the International Air Transport Association (IATA), Philippine Travel Agencies Association, Inc. (PTAA), and Philippine Tour Operators Association, Inc. (PHILTOA).

JTB mostly offers trips to Japan, but it also has international tour options to other Asian countries like Korea, Cambodia, Singapore, Indonesia, and Thailand. Packages are also available for trips to the Mediterranean, Balkans, Russia, and the Americas.

✈️ Lindela Travel and Tours

Mobile: +63 917 706 5499 (Tour Package), +63 917 704 1916 (Visa), +63 917 713 1236 (Passport Documentation), +63 917 709 7402 (Help Desk)

Email: info@lindelatravel.com

Products and Services:

  • Visa consultation
  • Immigration processing consultation
  • Airline reservation
  • Flight 
  • Passport services
  • Documentation services

Lindela Travel and Tours[3] aspires to be the most popular travel agency in the Philippines—and it’s close to getting there. As an award-winning and trusted agency with a decade-long experience, Lindela offers premium packages at great prices.

You can score great travel deals to local destinations like Batanes, Bohol, Boracay, Cebu, Coron, Palawan, and Siargao. International tour options are also available for places like Australia, Canada, Egypt, Hong Kong, Japan, Malaysia, New Zealand, Singapore, South Africa, South Korea, Taiwan, Thailand, the United Kingdom, and the Americas.

✈️ Marsman Drysdale Travel

best travel agencies philippines - marsman drysdale

Landline: +63 2 8887 0000

Email: inquiry@ph.travelleadersint.com

Products and Services:

  • Reservations and ticketing for international and domestic air travel
  • Reservations of hotel, car, rail, cruise, travel insurance
  • Client and traveler profile management
  • Visa, passport, and immigration documents assistance
  • Local and foreign tour packages
  • Client management information and exception reporting (for corporate accounts)
  • Travel alerts and advisories
  • Airport assistance
  • 24-hour assistance

With over 30 years in the industry, Marsman Drysdale[4] is one of the most famous travel agencies in the Philippines. It received various recognitions in its prime, the most notable of which is the prestigious Travel Trade Gazette (TTG) Asia awards for “Best Travel Agency” in the Philippines, which Marsman won in 2000 and 2013.

In 2019, this industry specialist became the exclusive Philippine partner of the Travel Leaders Network, a global travel agency community that operates over 6,000 travel agencies across 80 countries worldwide.

As a tourist, you can explore local destinations like Bohol, Cebu, Boracay, Palawan, and Manila. Marsman Drysdale also offers international packages to countries like Cambodia, Hong Kong, Singapore, Vietnam, Indonesia, and Japan.

✈️ Rajah Travel Corporation

Landline: +63 (02) 8894 0886 (Makati), +63 (02) 8523 8801 (Manila)

Email: webinquiry@rajahtravel.com

Products and Services:

  • Corporate travel management
  • Meetings and events management
  • Travel shop
  • Documentation services 
  • Embassy accreditation
  • Tourism site management 
  • Travel academy

Rajah[5] is one of the biggest travel agencies in the Philippines, having been in the industry for five decades. This Filipino-owned travel company has won several international accolades including the annual “Best Travel Agency” award given by the Travel Trade Gazette (TTG) Asia and TTG MICE. Rajah bagged the award 11 times since 2001, with the latest being in 2019.

Rajah offers travel options to local destinations like Bataan, Bohol, Boracay, Bukidnon, and Cebu, among others. It also accommodates international tours and cruises to different countries across all continents.


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✈️ Rakso Air Travel and Tours

best travel agencies philippines - rakso air travel and tours

Landline: +63 (02) 8651 9000

Email: support@raksotravel.com

Products and Services:

  • Domestic and international air tickets
  • Travel packages
  • Tour activities
  • Hotel booking
  • Land transportation
  • Visa processing and assistance
  • Travel insurance

Rakso[6] currently holds the title of the best travel and tours agency in the Philippines. It has been dubbed the “Philippines’ Leading Travel Agency” by the World Travel Awards four times in a row from 2019 to 2022.

As a premium travel service provider, Rakso develops inbound and outbound tour products for destinations like Korea, Japan, Turkey, Dubai, Greece, the Middle East, the Holy Land, Europe, Australia, and Russia.

✈️ Scorpio Travel and Tours

Email: inquire@scorpiotravel.com 

Products and Services:

  • Airline ticketing
  • Cruises
  • Tour packages
  • Travel insurance
  • Visa consultation
  • Special interest tours

Scorpio[7] is accredited by the DOT and is also an active member of the PTAA, Quezon City Travel Agencies Association (QCTAA), Tourism Promotions Board (TPB), and Tourism Congress of the Philippines (TCP).

Scorpio offers local trip arrangements to destinations like Baguio, Batanes, Bicol, Bohol, Boracay, Cebu, Palawan, Davao, and Ilocos Norte. International tours are also available for different countries across the United States, Asia Pacific, Europe, Oceania, Africa, and the Middle East.

✈️ Skywin Travel and Tours

best travel agencies philippines - skywin travel and tours

Landline: +63 2 8524 3384

Email: inquiry@skywintravel.com

Products and Services:

  • Flight and hotel reservations
  • Full tour packages
  • River and ocean cruises
  • Groups and corporate
  • Visa assistance
  • Travel insurance
  • International WiFi device

Skywin is a travel and tours corporation that is also a proud member of PTAA. It currently offers tour options to countries like Japan, Portugal, Spain, the Balkans, Vietnam, Thailand, Singapore, Turkey, and Dubai.

✈️ Travbest Travel and Tour Co.

Email: inquiry@travbest.com

Products and Services:

  • International air ticketing and hotel reservation
  • Itinerary planning for corporate and leisure travel
  • International tour packages 
  • Comprehensive promo tours with all-in arrangement
  • Group visa assistance 
  • Convention and conference travel
  • Corporate incentive travel, company outings 
  • Educational tour
  • Airport transfers and other transportation rentals
  • Immersion school packages (international hotel)
  • Day tours or transfers

Travbest[8] is a travel agency and tour operator rolled into one. It’s DOT-accredited and a proud member of major travel associations in the country, including the PTAA, PHILTOA, and the Philippines - Pacific Asia Travel Association (PATA).

Travbest offers complete travel packages at an affordable price. Besides the typical local spots, you can also visit neighboring countries like Hong Kong, Singapore, Malaysia, Indonesia, Vietnam, Laos, Cambodia, Brunei, Thailand, South Korea, Japan, and Taiwan. Tour options to countries like Turkey, India, and Israel are also available.

✈️ Vansol Travel and Tours

best travel agencies philippines - vansol travel and tours

Landline: +63 2 8 5163573

Mobile: +63 925 731 0485

Products and Services:

  • Domestic and international air tickets
  • Hotel and resorts reservations
  • Vacation packages to Asia, Australia, Europe, and the USA
  • Cruise packages
  • Holy Land tours
  • Meetings and conventions travel coordination
  • Travel insurance
  • Team building activities and events
  • Visa assistance

Vansol Travel and Tours[9] makes travel affordable for Filipinos. It also puts the spotlight on Filipino tourist destinations for the rest of the world to enjoy. Accredited by DOT and affiliated with travel organizations like PHILTOA, TPB, and the National Association of Independent Travel Agents (NAITAS), Vansol is a reliable travel agency that provides premier product offerings and solutions for travelers of all types.

Among the local destinations you can explore with Vansol are Boracay, Palawan, Siargao, Bohol, Ilocos, and Quezon Province. Vansol also offers international tour options to Australia, Israel, Japan, Korea, the Middle East, New Zealand, and Turkey.

Final Thoughts

Some people find that it’s better to plan trips on their own rather than hire a third party to do most of the work. Assess your own needs and preferences to know what works for you. If you decide that hiring a travel agent brings you more value, do more research to better understand your options. 

Go only for the best travel agencies in the Philippines to ensure that you’re getting the most value-adding, legitimate deals.

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Sources:

Princess is a seasoned writer with over seven years of experience in digital marketing and corporate communications. She took master's degree units in Creative Writing at the University of the Philippines Diliman and graduated with a bachelor's degree in English Language and Literature from Saint Louis University. Beyond writing, she enjoys reading novels, watching series, and crocheting. Follow Princess on LinkedIn.

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