Quick Guide to to DFA Passport Appointment, Application, and Renewal


Published on: June 21, 2019 Last updated: January 28, 2020

DFA Passport Appointment Application Renewal Philippines | Moneymax

A Philippine passport is your ticket to the world. It’s the most important document you’ll need if you wish to study, work, or travel overseas. It’s also a powerful identification card that you can use in private- and government-related transactions.

However, getting or renewing a Philippine passport through the Department of Foreign Affairs (DFA) can be tricky. DFA passport appointment slots are limited. Securing an appointment now feels like winning the lottery due to the shortage of slots in the online scheduling system.

But a passport is a passport and we all need it to go overseas. Lessen the stress of getting a Philippine passport with our quick and easy guide.

1. Schedule a DFA Passport Appointment Online

All Philippine passport applicants—whether for new application or renewal—must book an appointment with the DFA before going to one of its locations.

Exempted from setting a DFA passport appointment are the following applicants who can go directly to the courtesy lane (1):

  • Children aged seven and below with their parents and minor siblings
  • Pregnant women (with a medical certificate for those not visibly pregnant)
  • Senior citizens with senior citizen ID and one immediate family member
  • Solo parents with a solo parent ID and their minor children
  • Persons with disabilities with PWD ID and one immediate family member
  • OFWs with OFW e-Card, work visa, or POEA-authenticated employment contract

How to Make a Passport Appointment Online

DFA Passport Appointment Online

Simply visit the DFA passport appointment website (2) and do the following:

  1. Start an individual or group appointment
  2. Choose a DFA consular office for your passport application or renewal
  3. Select your preferred date and time
  4. Fill out the online passport application form
  5. Pick your preferred passport processing type (regular/expedited processing)

Upon submitting the online form, the DFA will email a reference number for paying your passport processing fee.

Things to Remember Before Scheduling Your DFA Passport Appointment

  • Online appointments are available only to Filipinos living in the Philippines. Citizens based abroad can head to the nearest Philippine Embassy or Consulate to file their passport application.
  • The DFA passport appointment system is free to use. Avoid dealing with fixers. The only payment you’ll need to make is for the passport processing fee.
  • Passport appointments are limited. You’re lucky if you are able to secure a slot on your first try. However, new DFA passport appointment slots are opened from 12 p.m. to 9 p.m. on Mondays to Saturdays except for holidays. Just keep refreshing the page.
  • Choose a consular office closest to your place to save time. Here’s the complete list of DFA sites (3).
  • Choose an earlier schedule, preferably AM, to avoid long lines.
  • Use a valid and working Gmail or Yahoo email address. Other email accounts like MSN, Hotmail, and Outlook are incompatible with the DFA passport appointment system.

2. Pay the Passport Processing Fee

With the DFA ePayment Portal has been implemented, applicants pay their fees before making a personal appearance at the DFA office. Pay your passport processing fee at any of these authorized payment centers:

  • 7-Eleven
  • Bayad Center
  • ECPay
  • PeraHub
  • Robinsons Business Centers and Department Stores
  • USCC (Western Union)
  • Waltermart Department Store
  • Villarica Pawnshop

According to the DFA, it will add more payment channels soon, including facilities for credit and debit card payments.

Read more: Got Bills to Pay? Here’s Your Guide to Bills Payment Centers in the Philippines

Once your payment has been processed, the DFA will send you a confirmation email with a passport appointment packet that contains the following:

  • Checklist of passport requirements with your DFA appointment schedule
  • Confirmed application form
  • Two copies of the eReceipt

Print all the documents in A4-size paper and don’t forget to bring them on the day of your DFA passport appointment.

Things to Remember Before Paying the Passport Fee

  • Pay the exact amount in cash (PHP 950 for regular processing or PHP 1,200 for expedited processing).
  • Take note of your reference number and total amount due (PHP 950/PHP 1,200 processing fee + PHP 50 convenience fee per transaction).
  • You can use the reference number only once. Contact the DFA helpdesk immediately at (02) 234-3488 if you made a payment by mistake.
  • Pay separately for each reference number (for group appointments with multiple reference numbers). The DFA allows only one transaction per reference number.
  • Your DFA passport appointment will be confirmed only after paying the required fees.

3. Prepare the Passport Requirements

DFA Passport Appointment Requirements

Instagram photo by @mollytambulero

Is it your first time to apply for a Philippine passport? Secure the following requirements before going to the DFA office. Applicants with incomplete requirements are automatically rejected, so better keep a checklist of the following documents.

Valid ID (original and photocopy)

You can bring any of the following valid IDs. To secure your application, prepare at least two from the list.

  • SSS ID
  • UMID card
  • Voter’s ID
  • Driver’s License (LTO Student Permit may be accepted if it’s in card format.)
  • Senior Citizen ID
  • School ID (for students and fresh graduates)
  • PRC ID
  • OWWA card
  • PNP Firearms License
  • Airman License (issued August 2016 onwards)
  • Residence Card or any other ID that warrants your Philippine citizenship (for OFWs or Filipinos based in other countries)

Birth Certificate (original and photocopy)

Secure an original copy of your birth certificate authenticated by the Philippine Statistics Authority (PSA). You can conveniently order one online and have it delivered to your home or office address.

You can also present a Certified True Copy (CTC) of your birth certificate issued by the Local Civil Registrar and duly authenticated by the PSA.

Read more: Need a Birth Certificate? Here’s Your Guide to NSO Online Services

Supporting Documents

Are you a naturalized Filipino citizen? Or maybe you have dual citizenship or have no birth certificate? If so, you need to present additional documents to the DFA.

Married women who want to use their spouse’s surname must submit an original copy of their marriage certificate issued by the PSA. No need to do so for those who’d like to keep their maiden name. For this, ensure you have the complete list of passport requirements (4).

4. Show Up on Your DFA Passport Appointment Schedule

DFA Passport Appointment Schedule

Instagram photo by @simplykeiem

Arrive at your assigned DFA site 30 minutes before your appointment schedule, as latecomers and those coming in too early aren’t accommodated. Also, observe the proper dress code. Individuals wearing sandos, spaghetti straps, shorts, tubes, sandals, or slippers may not continue their appointment.

DFA Passport Application/Renewal Steps

  1. Present your DFA passport appointment packet and requirements to the Application Counter. You will then receive a queue number.
  2. Wait for your number to be called. Proceed to the Processing Area and present your documents.
  3. Have your photo and biometrics taken at the Encoding Section.
  4. If you prefer to have the passport delivered to your home or office, go to the Delivery Counter and pay an additional fee of PHP 150.

When you’re done with all the passport application or renewal steps, you’ll be issued a stub or receipt that indicates your passport’s tentative release date.

5. Claim Your Passport and Wait for Delivery

Visit the DFA consular office where you filed your application and present your receipt to claim your passport. If you’ve lost your passport receipt, you need to present a notarized affidavit of loss.

You can assign someone else to pick up your passport if you’re not available to do it. The DFA requires an authorization letter (for immediate family members) or Special Power of Attorney (for non-immediate family) and a photocopy of the authorized representative’s valid ID before issuing the passport.

Don’t delay claiming your passport. The DFA cancels unclaimed passports after six months.

If you chose to have your passport delivered, be sure someone is at home to receive it.

Once you get your new passport, check if all details in it are correct and then put your signature on the third page.

FAQs on DFA Passport Appointment, Application, and Renewal

1. Can I cancel or reschedule my appointment?

No, you cannot cancel your appointment. Make sure to show up as no-shows will be banned for three months. If you’ve paid the passport fee already, it will be forfeited and cannot be refunded.

If you wish to reschedule, go to the DFA passport appointment system’s reschedule feature (5) and enter your appointment code and email address.

DFA Passport Appointment Schedule

2. Do I still need to book an appointment if I get my passport through a travel agency?

Yes, you’re still required to secure a DFA passport appointment on your own. Travel agencies can no longer get appointment slots for their clients.

3. How do I renew my passport?

DFA passport renewal has the same process as new passport applications, except that you need to bring your old/expired passport with photocopy of its data page (the second page with your photo and personal information) on the day of your appointment. Birth certificate and valid IDs are not required for passport renewal.

4. Is NBI clearance accepted as a valid ID for passport application?

No. The DFA considers the NBI clearance as just a supporting document and not a valid ID by itself.

Also, the DFA does not accept the following IDs and documents:

  • Police clearance
  • Barangay ID/Barangay clearance
  • Postal ID
  • TIN card
  • Pag-IBIG ID
  • PhilHealth ID
  • Company ID
  • SSS E-1 form
  • IBP ID
  • Official receipt of the driver’s license
  • LTO student permit in paper format

5. When will my passport arrive?

Rush applications usually take seven days, while regular applications may take as long as 15 days. If you apply in a regional office, rush processing may take 10 days, while regular processing may take 20 days before pick-up or delivery. Individuals based abroad should expect their passport in 30 to 60 days.

6. How long can I use my passport?

New Philippine passports have a 10-year validity (6), as per Republic Act 10928, a law implemented by the administration since early 2018.

Final Thoughts

Applying for or renewing a Philippine passport can be a breeze if you know what to do and where to go to. Though convenient, the DFA must take extra steps to ensure that every applicant can reserve a slot and receive their passport on time.

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