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Robinsons Credit Card Application in 5 Quick Steps

Moneymax Editorial Team

Moneymax Editorial Team

Last updated June 07, 2022

Robinsons Bank may not be as widely known or as spread out as the larger commercial banks in the country. But it’s definitely a strong bank that offers a suite of reliable financial services and products, such as credit cards.

There are only three Robinsons Bank credit cards. But what it lacks in quantity, it makes up for quality. This is attested by the bank’s various recognitions, such as the Most Innovative Banking Credit Card Program (World Economic Magazine Awards 2021) and Best Banking Credit Card Program (International Business Magazine Awards 2021).[1]

So, if you’re looking for a good credit card, include this bank in your list. This article lists down all you need to know when it comes to Robinsons credit card application.

Robinsons Credit Card Application Steps

The Robinsons credit card application is not that complicated. All you need to do is to follow the five steps below:

1. Check the Eligibility Requirements

First and foremost, determine if you’re actually eligible to apply for a Robinsons credit card. Here are the criteria that you need to tick off:

  • Must be a Filipino citizen  21 to 65 years old (16 years old for supplementary card applicants)
  • Employed or has a profitable business for the past two (2) years
  • Earning a minimum gross annual income of PHP 180,000 (for single applicants) or PHP 240,000 (for married applicants)
  • Has a working landline number,  postpaid mobile phone, and valid email address
  • Working or living within a Robinsons Bank’s serviceable area

2. Pick the Right Robinsons Credit Card for You

Robinsons credit cards are designed for different credit cardholders with different priorities. The list below will help you decide which card is the best for your lifestyle.

Robinsons Cashback Credit Card

Robinsons credit card application - Robinsons Cashback

If you’re looking for a credit card that you can use for your daily expenses, the Robinsons Cashback credit card makes a practical choice. This card makes shopping at Robinsons stores and other merchants much more rewarding because of its generous rebate system.

Features and benefits:

  • Up to 3% rebate at Robinsons stores and up to 1% rebate at other shops
  • Exclusive discounts and promos on select Robinsons Retail brands
  • Flexible installment plans
  • Card comes with an EMV chip

Fees and charges:

  • Minimum monthly income requirement: PHP 15,000 for single cardholders / PHP 20,000 for married cardholders
  • Interest rate: 2%
  • Annual fee: PHP 2,500
  • Late payment fee: PHP 750

Robinsons Bank DOS Mastercard

Robinsons credit card application - Robinsons Dos Mastercard

The Robinsons Bank DOS Mastercard is a unique card as it automatically converts your purchases to a two-month installment. What makes this card much more enticing is that its installment plan doesn’t come with additional interest. It also doesn’t have any required minimum spend.

Features and benefits:

  • Automatic conversion of purchases to a two-month installment
  • No annual fee if the card is used at least 12 times a year[2]
  • Earns you one (1) rewards point for every PHP 50 spent
  • Card comes with an EMV chip

Fees and charges:

  • Minimum monthly income requirement: PHP 15,000 for single cardholders / PHP 20,000 for married cardholders
  • Interest rate: 2%
  • Annual fee: None if the card is used at least 12 times a year; Otherwise, the annual fee is PHP 1,200 (PHP 3,000 per year for the Robinsons Bank Platinum DOS Mastercard)
  • Late payment fee: PHP 750

Pru Life UK Credit Card

Robinsons credit card application - prulife uk credit card

Being a Pru Life UK policy holder comes with lots of perks and benefits, and one of them is owning a Pru Life UK credit card. This co-branded card offers payment facility benefits exclusive to Pru Life UK policy holders. Every transaction with Pru Life UK also comes with rewards points.[3]

Features and benefits:

  • Free annual fee
  • Earns five (5) rewards points for every Pru Life UK transaction
  • Earns one (1) rewards point for all other transactions
  • Automatic conversion of qualified hospital or pharmacy bills to a 0% three-month installment
  • Access to 1,200 lounges globally
  • Free travel insurance upon purchase of international travel tickets

Fees and charges:

  • Minimum monthly income requirement: PHP 15,000 for single cardholders / PHP 20,000 for married cardholders
  • Interest rate: 2%
  • Annual fee: PHP 1,200 for Classic credit card / PHP 3,000 for Platinum credit card
  • Late payment fee: PHP 750

Read more: Save Big Time with These Robinsons Bank Credit Card Promos in 2022

3. Collate All the Robinsons Card Requirements

Robinsons credit card application - collate all requirements

If you’ve decided on the Robinsons credit card that you’ll get, gather all the documents needed for the application. Here are the Robinsons credit card requirements:

  • One (1) valid photo-bearing ID, such as passport, driver’s license, voter’s ID, UMID card, company ID, among others.
  • Proof of income

For employed applicants:

  • Latest copy of ITR that has been duly stamped and signed
  • Latest one-month payslip
  • Original copy of Certificate of Employment (COE) detailing your status, tenure, and compensation

For self-employed applicants:

  • Latest copy of ITR for the last two (2) years that has been duly stamped and signed
  • Copy of Registration of Business Name (DTI registration for single proprietorship and SEC registration for corporations)
  • Bank statements for the last three (3) months

4. File Your Robinsons Credit Card Application

Once you’ve collated all your requirements, you may want to create digital copies of them. Then, you can proceed with the actual application process. There are three ways to apply.

Online Application

  1. Visit the Robinsons Bank website.
  2. Click the Personal tab.
  3. On the dropdown menu, click Online Forms.
  4. On the next page, click Apply for a Credit Card Online.
  5. Then, fill out the form and follow the application instructions.

NOTE: Remember that the details you input will be used to evaluate your compatibility with the card that you’re applying for. As such, you may receive a credit card other than your choice. Also, the documents that you’ll submit with the form will no longer be returned.

SMS Application

You can initiate your Robinsons credit card application via SMS. Just text RBANK <space> APPLY <space> FULL NAME and send it to 2346. Wait for the reply that will include the details of the application process. 

Walk-In Application

You may also choose to file your application in person. But to be on the safe side, contact the bank first to see if they’re accepting walk-in applications. You can get in touch with Robinsons Bank  via the following :

  • Customer Care Center (C3): (+632) 8637-CARE (2273)
  • Toll-free number: 1-800-10-8637-CARE (2273)
  • Email: C3@robinsonsbank.com.ph

Read more: Say Goodbye to Late Payments―Choose from These Credit Card Payment Methods

5. Activate Your Robinsons Credit Card

Credit card applications may be processed at least 10 to15 days. Nevertheless, you’ll receive an SMS notification about your Robinsons credit card application status that confirms the approval or rejection of your application.

Once the card is in your hands, you can activate it through any of the following methods:

  • Robinsons credit card hotline: Just call (+632) 8637-CARE (2273).
  • Email: Email your card activation request to C3@robinsonsbank.com.ph.

Robinsons Credit Card FAQs

Curious about some features and aspects of Robinsons credit cards? This section may provide you the answer that you need:

1. Can foreigners apply for a Robinsons credit card?

Yes! The documentary requirements are almost the same except for the proof of income. Foreign applicants can submit any of the following official documents as proof of income:

  • Valid Visa or Work Permit
  • Alien Certificate of Registration (ACR) or Immigrant Certificate of Registration Identification Card (ACR-I)
  • Valid Passport that includes any of the following:
    • Special Non-Immigrant Visa for PEZA investors and employees
    • Visa with Executive Order No. 226
    • Special Investors Resident Visa
  • Copy of Employment Contract or COE
  • Letter from the Embassy (for Embassy officials)

2. Where can I pay my Robinsons credit card bills?

Thankfully, there are many facilities, shops, and banks that accept payments for your Robinsons Bank credit card bill. Here are some of them:

  • Any Robinsons Bank branches and ATMs
  • RBank mobile app or Robinsons Bank Online
  • Robinsons Department Store
  • 7-Eleven
  • Instapay
  • GCash
  • ECPay
  • BancNet (ATM and online)
  • SM Bills Payment counters

3. Does the Robinsons Cashback credit card have a cap on rebates?

Yes. Monthly rebates have a cap of PHP 1,800. The yearly cap, on the other hand, is PHP 20,000.

4. Where can I use my Robinsons Cashback credit card?

Robinsons credit card application - Dos Mastercard

To fully maximize your Robinsons Cashback credit card, use it at Robinsons’ flagship stores and accredited shops, which include the following:

  • Robinsons Supermarket / Appliances / Builders
  • Handyman
  • True Value
  • South Star Drug
  • Topshop
  • Topman
  • Dorothy Perkins
  • Warehouse
  • Miss Selfridge
  • Toys R Us
  • Daiso

5. How can I enroll in RBank Digital using my credit card?

If you want to enroll in RBank Digital, which is Robinsons Bank’s mobile app, you can use your credit card to do so. And since you’ve added your credit card to your mobile app, you can easily monitor your balance and transactions.

Here’s how the enrollment process goes:

  1. Go to the RBank Digital app.
  2. Choose ‘I have an RBank Credit Card’.
  3. Agree to the Terms and Conditions.
  4. Enter your credit card number.
  5. Fill out the form.
  6. Review your details. Then, click Confirm. You’ll receive an acknowledgment receipt.
  7. Click ‘Go to Log-in Page’ and input your credentials to start online banking.

Other Great Credit Card Options

Curious to know what other credit cards you can apply for? If you're looking for savings with your spending, check out the UnionBank Gold Mastercard and HSBC Gold Cashback to earn rebates with your purchases.

If you're after exclusive travel perks and premium rewards, make sure to check the Security Bank Platinum Mastercard, the Maybank Platinum Visa Credit Card, and the Metrobank Platinum Mastercard.

Make sure to also explore the PNB Mabuhay Miles Platinum Mastercard, the RCBC Black Platinum Mastercard, and the RCBC Diamond Platinum Card for all the exclusive rewards and benefits.

Final Thoughts

Robinsons Bank may have only three credit cards, but all of them are unique in their own right. Overall, the credit cards are a cut above what competitors offer because of their generous rewards system and exclusive features.

If you want to speed up your Robinsons credit card application, you can use the Moneymax credit comparison platform to quickly find the right Robinsons credit card for you. You can also see the best credit cards in the Philippines offered by other banks if you want more options.

Need a credit card - compare now



The Moneymax Editorial Team consists of talented and experienced writers, editors, investors, and subject matter experts on a mission to help Filipinos build healthier financial lives. Browse the Moneymax blog for information and advice on credit cards, loans, insurance, investments, and other personal finance topics. For more financial news and articles, follow Moneymax on LinkedIn.


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