credit card payment methods l Moneymax

The key to managing your credit card successfully—and avoiding missed payments—is planning where and when to pay for your monthly bill.

Banks provide a wide range of credit card payment methods for their customers’ convenience. With many options available nowadays, it’s become easier for cardholders to pay for their credit card bills on time.

Here are the different ways to pay for your credit card bill in the Philippines.

Traditional Credit Card Payment Methods in the Philippines

1. Over-the-Counter Bank Payment

credit card payment methods - over-the-counter

Payment modes accepted: Cash, check, and direct debit from the cardholder’s bank account

Over-the-counter transactions are among the traditional credit card payment methods in the Philippines. You can pay with cash or check at any branch of your credit card provider. Cash payments are posted within 24 hours or the next banking day, while check payments take one to three banking days to post.

You may also make an over-the-counter payment in one of your credit card provider’s partner banks. Payments made at other banks are posted after one to three banking days.

Pros of OTC Bank Payment:

  • Same-day or next-day posting when paying in cash at a branch of the issuing bank
  • Cash and check payments accepted

Cons of OTC Bank Payment:

  • Time-consuming due to travel time to and from the bank and long lines at the branch
  • Available only during banking hours (typically Mondays to Fridays, 9 a.m. to 4 p.m.)

How to Make a Credit Card Payment in a Bank Branch

To pay at a bank counter, simply get your queue number, fill out a payment slip, wait for your turn, and hand the slip and your payment to the teller.

When paying via check, make it payable to your issuing bank and write your name, credit card account number (or the customer number found on your billing statement), and contact number at the back of the check.

Tips for Credit Card Bill Payment in the Bank

  • If you’re too busy to visit the bank, you can assign a trusted representative to pay on your behalf. Just make sure to provide your authorized representative with your correct account number/customer number.
  • For check payment, do it at least four banking days before your due date to allow for check clearing and avoid late posting of your payment.
  • Make sure your checking account has sufficient funds before paying your credit card bill via check.
  • No need to bring your credit card billing statement, as long as you provide your correct account number on the payment slip.

2. Over-the-Counter Payment in Bills Payment Centers

Payment mode accepted: Cash only

For credit cardholders who aren’t tech-savvy, one of the sensible credit card payment methods to try is an over-the-counter transaction at the bank’s bills payment partner. Payment posting takes one to three banking days.

Pros of OTC in Bills Payment Centers:

  • Accessible locations (malls, pawnshops, remittance centers, convenience stores, etc.)
  • One-stop shop service: aside from paying for credit card bill, you can also make payments to other types of billers, remit money, or buy mobile load
  • Convenience for shoppers and those who pay other bills
  • 24/7 availability of some bills payment centers

Cons of OTC in Bills Payment Centers: 

  • Some bills payment centers operate only on weekdays during office hours
  • Long lines during peak periods

Credit Card Payments in Bills Payment Centers

Here are the major bills payment centers in the Philippines and the credit card payments they accept:

  • Bayad Center: BPI, Metrobank, RCBC, and UnionBank
  • Cebuana Lhuillier: BPI, Metrobank, Security Bank
  • ECPay Partner Outlets: AUB, BPI, Metrobank, Bank of Commerce, and Robinsons Bank
  • SM Bills Payment Counters: AUB, BPI, Citibank, EastWest Bank, HSBC, Metrobank, PNB, RCBC, Security Bank, UnionBank, etc.
  • Robinsons Department Store: Citibank, Metrobank, and Robinsons Bank

How to Make a Credit Card Payment in a Bills Payment Center

Simply present your billing statement and payment. If you don’t have the credit card statement of your account, you can still pay by filling out a transaction form. Wait for the cashier to give you your machine-validated transaction slip that serves as your proof of payment.

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3. Auto-Debit Arrangement (ADA)

Payment mode accepted: Direct debit from the cardholder’s bank account

Too busy to settle your credit card bills? Enroll in an auto-debit arrangement with your credit card provider.

This facility automatically transfers funds from your deposit account to pay for your credit card bill on every due date. You’ll never have to worry about missing a credit card payment as long as you have enough money in your bank account.

All major banks offer this credit card payment method to their customers. To enroll for ADA, you have to call your bank or visit its branch. You can choose to pay your credit card account with either your total outstanding balance or minimum amount due every due date. Ensure that the bank account you enrolled for ADA is funded at least two banking days before the due date.

Pros of Auto-Debit Arrangement:

  • One of the easiest and fastest credit card payment methods in the Philippines
  • Never miss a credit card payment
  • No need to wait in long lines
  • Ideal for busy people

Con of Auto-Debit Arrangement: You must fund the source bank account at least two days before the payment due date.

4. Phone Banking

credit card payment methods - phone banking

Payment mode accepted: Direct debit from the cardholder’s bank account

Phone banking may not be as popular as other credit card payment methods in the Philippines. But it can be useful when you can’t go to a bank or an ATM and can’t access your online banking account.

You need to enroll first with your bank’s phone banking facility before you can use it to access your bank account and pay for your credit card bill.

Pros of Phone Banking:

  • Useful when there’s no internet connection
  • Available 24/7: pay for credit card bills anytime and anywhere
  • No need to wait in long lines
  • One of the easiest and fastest credit card payment methods in the Philippines

Cons of Phone Banking: It may take a while to complete a transaction when lines are busy.

Banks That Accept Credit Card Payments Through Phone Banking

Here are the numbers of banks with a phone banking facility that you can call to pay your bill:

How to Make a Credit Card Payment via Phone Banking

Paying for your credit card bill via phone banking simply involves using a touch-tone phone to call the bank and following the instructions of the voice prompt. Payments are usually posted on the next banking day.

Electronic Credit Card Payment Methods in the Philippines

1. Automated Teller Machines (ATMs)

credit card payment methods - atm

Payment mode accepted: Direct debit from the cardholder’s bank account

You can pay anytime at an ATM of your credit card provider, its partner bank, or a BancNet or Megalink-member bank. When you withdraw cash or perform any transaction at an ATM, you can pay for your credit card bill as well.

Settling your credit card bill via this electronic payment channel is no different from any ATM transaction. However, take note that the bank may require a one-time enrollment before you can use its ATM to pay for your bill.

Credit card payments via ATM of the issuing bank are posted on the same day or next banking day. Posting of payments made through ATMs of other banks is completed within three banking days.

Pros of ATM Payment:

  • Same-day or next-day posting when paying via an ATM of the issuing bank
  • Available 24/7 (except when an ATM is offline) at accessible locations

Cons of ATM Payment: 

  • Long lines at the ATM during peak periods (payday, after-office hours, etc.)
  • Risk of skimming and other banking scams

How to Make a Credit Card Payment Through an ATM

  1. Insert your ATM or debit card.
  2. Key in your PIN.
  3. Choose Bills Payment > Credit Cards.
  4. Choose your issuing bank.
  5. Enter your account number.
  6. Choose between Savings Account and Current Account.
  7. Enter the amount to pay and confirm it.
  8. Wait for your transaction slip.

2. Online Banking

credit card payment methods - online banking

Payment mode accepted: Direct debit from the cardholder’s bank account

The electronic banking facility of your provider or its partner bank is one of the convenient credit card payment methods available in the Philippines.

You need to have a deposit account with the bank and be enrolled for an online banking account before you can pay through this e-banking channel.

Alternatively, you can pay through another bank’s e-banking facility. For example, if you have a BPI or UnionBank online banking account, you can use it to make a payment for your Citibank (like Citi Simplicity) or Security Bank credit card.

Credit card payment via online banking gets posted on the next banking day.

Pros of Online Banking Payment:

  • Pay for your credit card bill anywhere in the world
  • Available 24/7 (except during system maintenance and upgrade)
  • No need to wait in long lines
  • One of the easiest and fastest credit card payment methods in the Philippines

Con of Online Banking Payment: Security risks such as unauthorized transactions

How to Pay Credit Card Online

  1. Visit the bank’s e-banking site and enter your username and password.
  2. Click on Bills Payment.
  3. Choose your bank account where you’ll source the payment from.
  4. Choose the biller or credit card issuer.
  5. Enter your account number and the amount to pay.
  6. Click on Confirm or Submit to proceed with the payment. You may be asked to enter your password.

Tips for Credit Card Bill Payment Through Online Banking

  • You can schedule your credit card payment so that it will get automatically credited every month, and you won’t miss your due date.
  • Watch out for announcements from the bank regarding any impending system maintenance or upgrade. Perform your transactions (like credit card payment) before the downtime, so you won’t miss your deadline.

3. Mobile Banking

mobile banking

Payment mode accepted: Direct debit from the cardholder’s bank account

Mobile banking is pretty much similar to online banking when it comes to credit card payment procedures and posting speed. The only difference is the tool used for transactions.

With online banking, you access the e-banking facility on a browser using a laptop or desktop. A lot of merchants or companies are adopting to mobile banking as a way for their customers to settle bill payments.

Mobile banking is a bit more convenient because you pay your credit card bill through the bank’s mobile app, which you can download on your smartphone.

Pros of Mobile Banking Payment:

  • One of the easiest and fastest credit card payment methods in the Philippines
  • Pay for your credit card bill anywhere in the world
  • Available 24/7 (except during system maintenance and upgrade)
  • No need to wait in long lines

Con of Mobile Banking Payment: Using a bank’s mobile app comes with certain risks such as unauthorized transactions. Make sure to protect yourself against mobile banking security threats by setting a strong password and OTP (One Time Password)

4. Mobile Wallet Apps (Coins.ph, GCash, PayMaya etc.)

mobile wallet apps

Payment mode accepted: Direct debit from the cardholder’s mobile wallet

Did you know that you can use a third-party mobile payment app to settle your credit card bills? Coins.ph,[1] GCash, and PayMaya are among the mobile wallets or digital payment platforms in the Philippines that support credit card payments. Payments via mobile wallets are posted within three business days.

Pros of Mobile Wallet App:

  • One of the easiest and fastest credit card payment methods in the Philippines
  • Pay for your credit card bill anywhere in the world
  • Available 24/7
  • Allows setting weekly or monthly bill reminders
  • No need to wait in long lines

Con of Mobile Wallet App Payment: You have to cash in your payment to your mobile wallet app before you can pay for your credit card bill.

Credit Card Payments via Coins.ph

How to Make a Credit Card Payment Through Coins.ph

  1. Sign up for a Coins.ph account.
  2. Add funds to your Coins.ph wallet by cashing in through 7-Eleven, Cebuana Lhuillier, GCash, etc.
  3. Open the Coins.ph app on your smartphone and log into your account.
  4. Tap the Pay Bills icon.
  5. Select “Credit Card.”
  6. Choose the biller (your credit card provider).
  7. Enter the amount to pay.
  8. Slide to pay.

Credit Card Payments via GCash

How to Make a Credit Card Payment Through GCash

  1. Register for a GCash account.
  2. Cash in funds to your GCash mobile wallet through your linked bank account or at authorized GCash cash-in centers (Globe Stores, Bayad Center, 7-Eleven, SM Business Centers, etc.).
  3. Open the GCash app and sign in to your account.
  4. Tap the Pay Bills icon.
  5. Choose your credit card biller.
  6. Enter the amount to pay.
  7. Confirm your payment.

Credit Card Payments via PayMaya

  • UnionBank
  • BPI
  • RCBC
  • Equicom
  • Metrobank
  • AUB
  • Chinabank
  • CTBC
  • Citibank
  • Security Bank
  • Maybank
  • PNB
  • EastWest
  • HSBC

How to Make a Credit Card Payment Through PayMaya

  1. Tap Pay Bills on the PayMaya app home page and choose your credit card from the list of billers.
  2. Enter your account number and the amount plus other required information.
  3. Tap Continue.
  4. Verify the payment details, and then tap Pay to complete your credit card bill payment.
  5. Wait for the bills payment confirmation via SMS once your payment is posted.

5. Self-Service Electronic Payment Machines

Payment mode accepted: Cash only

Also known as automated payment machines (APMs), self-service e-payment machines provide a more efficient alternative to the conventional bills payment centers. These two credit card payment methods work quite similarly, except that APM transactions are completed using a touchscreen kiosk.

Two companies currently operate APMs in the Philippines: TouchPay and ECPay. TouchPay enables fully automated credit card payment transactions, without the need for transacting with a cashier. ECPay’s self-service machines, available in 7-Eleven stores nationwide, allow only for partial automation, as you still need to complete your payment with a cashier.

Pros of APMs:

  • Accessible locations (convenience stores, office buildings, malls, gas stations, etc.)
  • Available 24/7
  • One-stop-shop service: aside from paying for credit card bill, you can also make payments to other types of billers, book flights, remit money, or buy mobile load
  • Secure payment due to data encryption
  • Instant payment posting

Cons of APMs:

  • TouchPay has a transaction limit of ₱10,000. If your credit card bill is higher than that, you need to make multiple transactions on the machine until the remaining balance is fully paid.
  • Exact amount required when paying via a TouchPay APM (Any change or excess payment can be used on your next payment.)
  • Credit card payment through a CLiQQ machine at 7-Eleven still requires lining up to pay to the cashier

Credit Card Payment via Self-Service Payment Machines

Here are the types of credit card payments you can make using an APM:

  • TouchPay: AUB
  • ECPay (via 7-Eleven CLiQQ kiosks): AUB, BPI, Metrobank, Bank of Commerce, and Robinsons Bank

How to Make a Credit Card Payment Through TouchPay APM

  1. Look for a TouchPay terminal.
  2. Select your credit card provider.
  3. Enter the required information such as your credit card account number.
  4. Insert your cash payment below the touchscreen.
  5. Tap the Pay button.
  6. Get your receipt.

How to Make a Credit Card Payment Through ECPay at 7-11

  1. Go to the nearest 7-Eleven branch.
  2. On the CLiQQ machine, select “Bills Payment” > “Collection Services.”
  3. Choose your credit card provider.
  4. Enter the required data (account name, credit card number or account number, and amount to pay).
  5. Tap “Next.”
  6. Get the payment slip from the machine.
  7. Approach the payment counter and present your payment slip and cash payment to the cashier.
  8. Wait for your transaction slip before leaving the counter.

Credit Card Payment Methods Per Bank

Now that’s a lot of information to unpack. Remembering all these credit card payment methods can be tough, especially if you have multiple credit cards. Just refer to this table for your credit card’s payment channels.

Credit CardCredit Card Payment Method
Citibank
  • Citi Mobile App
  • Citibank Online
  • BancNet member banks (BPI, BDO, Metrobank, UnionBank, AUB, CTBC Bank, Bank of Commerce, Chinabank etc.)
  • Auto Debit Arrangement
  • Citibank N.A. Branches and ATM Centers (Makati, Greenhills, Alabang, Libis, Binondo, and Cebu)
  • ATMs (UCPB, Metrobank, and UnionBank)
  • SM Department Stores and select Save More, SM Hypermarkets, and SM Supermarkets
  • Robinsons Supermarkets and Department Stores
  • GCash
HSBC 
  • HSBC and HSBC Savings Bank (EasyPay machines)
  • ATM
  • Phone banking
  • Online and mobile banking
  • Auto debit arrangement
  • UnionBank, BPI and BPI Family Savings Bank, Security Bank (ATM, mobile and online banking, phone banking)
  • SM Hypermarket, Department Store, Supermarket, and Savemore
  • Security Bank (over the counter)
RCBC 
  • Online banking
  • BancNet member banks (BPI, EastWest Bank etc.)
  • Auto debit arrangement
  • ATMs (BancNet and Megalink member banks)
  • SM Bills Payment Counters
  • Bayad Center
  • GCash
  • ShopeePay
  • PayMaya
BPI 
  • BPI Online or Mobile App
  • BPI branches
  • GCash
  • PayMaya
  • Coins.ph
  • Bayad Center app and over the counter
  • SM payment counters
  • ECPay partner outlets (7-Eleven, etc.)
  • Cebuana Lhuillier
UnionBank
  • UnionBank Online
  • UnionBank ATM
  • UnionBank branches
  • BPI Online and ATM
  • Robinsons Bank ATM
  • BancNet online and ATMs
  • Bayad Center (over the counter)
  • SM payment counters
  • InstaPay and Pesonet transfer
Asia United Bank
  • AUB Preferred Online Banking
  • AUB branches
  • Auto debit arrangement
  • InstaPay
  • Chinabank, Citibank, PNB, Security Bank, and Maybank online banking
  • TouchPay Automated Payment Machine
  • ECPay Partners (7-Eleven etc.)
  • SM Bills payment centers
Metrobank
  • Metrobank Online and mobile banking app
  • M Online
  • Metrobank ATMs
  • Metrobank branches
  • Auto debit arrangement
  • GCash
  • Coins.ph
  • BancNet Online
  • PSBank branches, online, and mobile banking app
  • Security Bank branches, online, and mobile app
  • RCBC branches, online and mobile app
  • BancNet ATM
  • CLiQQ kiosks
  • Bayad Center
  • ECPay Partners
  • SM payment counters
  • Robinsons Department Store
  • Cebuana Lhuillier
PNB
  • PNB Digital Banking
  • PNB ATMs and branches
  • Auto debit arrangement
  • BancNet member banks ATM, mobile and internet banking
  • BancNet Online
  • PNB overseas branches and remittance centers
  • SM and Savemore payment centers
EastWest Bank
  • EastWest Online
  • EastWest ATMs
  • Auto debit arrangement
  • EastWest Rural Bank Stores
  • BancNet
  • SM Bills payment centers
Security Bank
  • Security Bank Online
  • Security Bank Mobile Banker
  • Security Bank Telebanker
  • Security Bank ATM and branches
  • Auto debit arrangement
  • GCash
  • UnionBank Online and over the counter
  • Metrobank Online, ATM, and over the counter
  • PNB Online, ATM, and over the counter
  • BPI Online
  • BancNet and Megalink
  • SM Business Services
  • RD Pawnshop, Gemmary, and CVM
  • 7-Eleven
  • Cebuana Lhuillier
Bank of Commerce
  • Bank of Commerce branches, ATM, internet banking
  • Auto debit arrangement
  • UCPB branches, ATMs, online, and mobile banking
  • ECPay
  • GCash
Robinsons Bank
  • Robinsons Bank branches and ATMS
  • Robinsons Bank Online
  • Auto debit arrangement
  • InstaPay
  • GCash
  • BancNet Online and ATMs
  • ECPay
  • 7-Eleven
  • Robinsons Department Store
  • SM Bills payment counters
Maybank
  • Maybank PH mobile banking app
  • Maybank2U internet banking
  • Maybank branches
  • RCBC branches
  • BancNet Online and ATMs
  • BPI Online
  • SM Payment Centers

Final Thoughts

When choosing from among the available credit card payment methods for you, consider how long it can take to process your payment. Ideally, pay your credit card bill at least four days before the due date to avoid penalty fees for late payment.

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Source:[1] Coins.ph Bills Payment