SSS Online Registration: A Simple Step-by-Step Guide (Updated)

by Venus Zoleta, on category "Government Services"

April 12, 2019


SSS Online Registration Steps | Moneymax

Are you an SSS member but don’t have a My.SSS account yet? Better do it now to reap the benefits of this SSS online service facility.

What is My.SSS?

My.SSS is an easy-to-use online service portal of the SSS website that enables registered SSS members to conveniently and safely access their social security records online.

To use this SSS online facility, all you need is a smartphone, tablet, laptop, or computer that’s connected to the internet. That means you can do transactions with the SSS anytime and anywhere without going through the hassle of going to a branch and standing in long lines.

Why Register to SSS Online?

It’s mainly for your convenience. Using an online My.SSS account can save you a lot of time, energy, and stress because you can transact with SSS in the comfort of your own home or go beyond the usual office hours.

Here are the things you can do with your My.SSS account:

  • View, download and print your membership records
  • Check your posted contributions
  • Make online transactions such as filing an SSS salary loan application and applying for SSS maternity benefit
  • Check your SSS loan repayment records
  • View details on your SSS benefit claims
  • Schedule appointments with an SSS branch
  • Ask questions, report a complaint, and discuss your concerns about SSS-related issues on the Members Forum within the online portal

SSS also requires its members to go through the online registration process to ensure security (and prevent identity theft) when they transact with SSS through the internet.

Who Can Register?

SSS encourages all members to register for an online account at My.SSS. You can sign up for an online SSS account if you belong to any of the following:

  • Employees with SSS coverage
  • Self-employed or voluntary members
  • Overseas Filipino workers (OFWs)
  • Unemployed spouses with at least one month posted SSS contribution
  • Kasambahays and other household employees
  • Employers

4 Easy Steps for SSS Online Registration 

Creating an SSS online account is effortless if you follow the My.SSS registration procedure correctly. But before you start, make sure to use Internet Explorer 11 as your web browser. The SSS site may not work properly with other browsers such as Google Chrome and Mozilla Firefox.

Once you’ve successfully installed IE 11, you can proceed with your SSS online registration.

Step 1: Go to the SSS website’s online registration page

You can access the Online Member User ID Registration page here.

SSS Online Registration

The page will show you five options. Choose one information you’ve previously registered in SSS.

  1. Savings Account Number / Citibank Cash Card / UBP Quick Card / UMID – ATM Saving Account Number Registered in SSS
  2. Mobile Number Registered in SSS
  3. UMID CARD
  4. Employer ID Number / Household Employer ID Number
  5. Payment Reference Number / SBR No. / Payment Receipt Transaction Number

Step 2: Fill out the required information in the online form

SSS Online Registration Form

Make sure to leave no required field blank or incorrectly filled out. Some things to keep in mind:

  • If your last name and/or given name exceeds the character limit, just use the format of your name on your SSS ID or UMID card. You may contact SSS through its hotline (920-6446 to 55) if you don’t have your ID card right now.
  • You can leave the Middle Name field blank if you have no middle name, as it’s not a required info.
  • To input your date of birth, use the drop-down calendar to prevent an error in your SSS online registration.
  • If you’ve chosen “UMID CARD” in Step 1, the online form will ask for your UMID card pin code.
  • Don’t have the pin code yet? You have to activate your UMID card first in the SSS information terminal at select SSS branches.
  • Don’t forget to enter the captcha code at the bottom of the page and tick the small box next to “I accept the Terms of Service.”

When you’re done, double-check all information. Click the Submit button. A short message will appear to confirm the successful submission of your enrollment for SSS online registration. Click OK.

Step 3: Check your email after at least 30 minutes

After you submit your My.SSS web registration application, SSS will validate your info against its records. If they match, you’ll receive an email from web.notifications@sss.gov.ph after half an hour. The message contains an activation link and your user ID.

If the email address you provided is not Yahoo Mail (e.g., Gmail, Hotmail, etc.), check your Spam folder if you can’t find the SSS email in your main inbox.

Step 4: Activate your My.SSS account

Once you receive the email from SSS, click on the activation link. You need to activate your account immediately up to five days. Or else, the activation link will expire, and you will have to register again.

Clicking on the link will direct you to a page where you’ll be required to create a password and re-type to confirm it. Be sure your password meets these requirements:

  • Eight to 20 alphanumeric numbers
  • The first character is an alphabet
  • No special characters
  • Must be different from your user ID

When you’re done, click the Submit button. If the two passwords match, you will be directed immediately to your My.SSS account.

Final Thoughts

Sometimes, SSS members who tried to register to My.SSS would receive an email message about their registration failure. It happens when the system finds inconsistencies in the submitted information versus the SSS records. It could also be that the required format isn’t followed.

When your SSS online registration is unsuccessful, you may try doing it again using another registration option (refer to Step 1.) Or you can email SSS at onlineserviceassistance@sss.gov.ph for assistance.

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