Moneymax Rewards FAQs
How do I qualify for a reward? When will I receive my welcome gift? Is Moneymax legit? Find out the answers to the most commonly asked questions about our exciting Moneymax rewards!
How do I qualify for a reward? When will I receive my welcome gift? Is Moneymax legit? Find out the answers to the most commonly asked questions about our exciting Moneymax rewards!
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How do I qualify for a Moneymax reward?
To qualify for a Moneymax reward, you need to meet the following criteria:
- You must apply for the product within the promo period.
- You must be a first-time client of your chosen provider (meaning you don’t have an existing credit card with the provider).
- You must meet the eligibility criteria for the featured product.
- For Citi credit card applicants: you must be an existing credit cardholder from any bank excluding Citi for at least 6 months.
- For HSBC Credit Card applicants: you must be an existing credit cardholder from any bank excluding HSBC for at least 1 year.
- For Metrobank Personal Loan applicants: you must be an existing credit cardholder from any bank for at least 9 months and have a credit limit of ₱25,000.
- You must meet the respective minimum spend requirements of your desired credit card provider.
- You must apply via the Moneymax website.
How do I avail of the Moneymax reward promo?
- For Citibank and HSBC applications: you will be redirected to their respective application pages. You need to finish your application from there. A representative will call you within 3-5 banking days after submitting your application on the Moneymax website.
- For Citibank cardholders: you have to meet a spend requirement of ₱10,000 (single or accumulated spend) within 60 days from the date of approval to receive your welcome gift. Use your Citi credit card for your daily expenses to meet the spend requirement quicker.
4. Your gift will be delivered to the address provided to Moneymax during your application a few weeks after receiving the confirmation email, depending on the gift you chose:
- For physical gifts: your gift will be delivered within 12-15 weeks from the date of approval or loan disbursement.
- For digital gifts: your gift will be delivered within 10-12 business days from the date of approval or loan disbursement.
Do I need to meet a spend requirement to receive my gift?
- For Citibank promos starting August 1, 2022, you have to meet a spend requirement of ₱10,000 (single or accumulated spend) within 60 days from the date of the eligible credit card’s approval. Use your Citi credit card to buy groceries and essentials, pay bills and subscriptions, or fund your shopping spree to meet the spending requirement in no time!
Other FAQs you need to know
For Citibank promos, eligible transactions include:
- Straight purchases
- PayLite purchases (each PayLite transaction will be considered as one transaction)
- Cash advance transactions
- Payment transactions (e.g. PayAll, Citi One Bill and payments directly made or enrolled with merchant)
The following transactions are not eligible:
- Citi Balance Transfer
- Citi PayLite after purchase
- Citi Speed Cash transactions
NO, your credit card or loan and your gift WILL NOT arrive on the same day. Once you’re approved, you will receive a separate email confirming the availability of your welcome gift.
• For physical gifts: you will receive your gift 12 to 15 weeks from the date of approval or loan disbursement. We will deliver your gift to the address provided to Moneymax during your application.
• For digital vouchers: you will receive your gift 10 to 12 banking days from the date of approval or loan disbursement.
Unfortunately, NO. Only applications made on the Moneymax website will be considered for the rewards. Any applications made through the provider’s website or any other third-party platforms will not be attributed to Moneymax.
If a Moneymax representative offered the promo to you, then yes, you can avail of the promo. Please expect a separate call from the provider to complete your application from there.
Depending on your eligibility, we can send over your details to Citi and have them call you to follow up on your application. We strongly recommend completing the application form on the provider’s website to ensure that your application will be processed completely.
For Citi applications, if you already completed the first page with your personal information, you can simply resume your application on the Citi website. If you haven’t filled up anything, you have to restart your application from the Moneymax website so we can properly attribute the gift you are eligible for.
In case Moneymax didn’t redirect you to the provider’s website, follow these simple workarounds:
- Disable your popup blockers and other browser extensions and re-apply through the Moneymax website again.
- You can try applying through the Moneymax website on a different device.
- If you’re on mobile, try re-applying through a desktop browser.
- If all else fails, please email us at promotions@moneymax.ph for further assistance.
Once your application is approved, we will send you an email notifying you about the arrival of your welcome gift. We ask for your patience as it might take a couple of weeks for your physical gifts to be delivered. Please refer to the estimated delivery timetable above.
It might take a while for the email to arrive because there is a turnaround time on the provider’s side to update your approval status. You can email us at promotions@moneymax.ph to follow up on your welcome gift.
NO, digital vouchers are not transferable.
Since we’re disbursing the digital vouchers via Giftaway, please refer to their terms and conditions for additional information.
YES! We get our gifts from legitimate partner merchants and retailers.
NO, we couldn’t allow you to choose the color of your gift as of this time.
Unfortunately, no. You will only get the first gift you selected when you applied for the promo.
You are eligible for the higher ticket gifts. But if you prefer the GCash gift, you can reach out to us on Messenger and request to have your gift changed.
NO, all gifts are not convertible to cash.
If you want to follow up on your gift or if you have any urgent concerns, you can contact us here:
- promotions@moneymax.ph – for gift followups
- max@moneymax.ph – for general inquiries
- You can also find us on Facebook Messenger by searching for “Moneymax.”
You can check out an existing promo’s terms and conditions on the left side of the Moneymax application form. You can also check out the bottom part of the latest promo newsletter to download the terms and conditions document. Make sure you’re subscribed to the Moneymax newsletter to stay updated on our latest offers!