When financial difficulties hit you and your family, things can get stressful primarily because operating on a limited budget can test your patience and tolerance to uncertainties. Thankfully, there are many banks and financial institutions that lend a helping hand through their loan programs.
One of the trusted banks that you can visit is CTBC Bank. Founded in 1966 in Taiwan, CTBC Bank has provided Filipinos with top-notch and reliable financial services since its arrival on Philippine shores in 1995. One of the products that you can count on is its personal loan, otherwise known as the CTBC Bank Salary Stretch Loan.
This article will provide you with important information about the CTBC Bank Salary Stretch Loan. We’ve also come up with a guide to the CTBC personal loan online application.
What is CTBC Bank Salary Stretch Loan?
The CTBC Bank Salary Stretch Loan is an unsecured loan that helps people fund short-term or mid-term financial goals or emergencies. The bank mainly offers this loan product to salaried and self-employed clients.
Where Can I Use It?

The CTBC Bank Salary Stretch Loan is multi-purpose in nature, meaning you can use it in different ways. You can use your loan proceeds for the following purposes:
1. Emergency Expenses
If someone in your family gets hospitalized, you can use the cash that you’ll get from this loan to pay for the hospital expenses, medicines, and medical equipment.
2. Your Dream Business
Have you been dreaming of starting your online bakery or a small corner store in your village? You can make it possible through this loan!
3. Your Child’s Education
You can also use the loan proceeds to pay your kids’ tuition on time and avoid issuing promissory notes. Likewise, you can use it to buy your kids notebooks, books, and even gadgets.
4. For Your Hobbies and Passions
Are you an aspiring fitness guru who wants to build a small gym at home? Do you love painting and want to attend online classes? Apply for a CTBC Bank Salary Stretch Loan and turn your plans into reality.
5. A New Gadget
If you want to get the latest smartphone but don’t have enough funds, the CTBC Bank Salary Stretch Loan can help you. It will also help you fund a new laptop you can use for freelance work!
Why Should I Get One?
Foremost, the CTBC Bank Salary Stretch Loan is an unsecured loan, which means you don’t have to surrender an asset in exchange for cash.
Secondly, CTBC Bank offers a high loan amount; you can actually borrow up to ₱1 million! Remember, though, that a high loan value is subject to the bank’s validation.
CTBC Bank personal loan interest rates are also reasonable. When it comes to repayment, the bank offers flexible terms which can be split into 12, 18, 24, or 36 months. Keep in mind that the payment of monthly amortization is through post-dated checks (PDCs).
CTBC Bank Salary Stretch Loan Key Features
Here’s a quick rundown of the CTBC Bank Salary Stretch Loan features:
- Loan amount: ₱20,000 to ₱1 million
- Annual contractual rate/Effective interest rate: 29.33% to 37.54% depending on the term of the loan
- Monthly interest rate: 1.39% to 1.79% across all loan terms
- Loan terms: 12 to 36 months
- Loan processing time: 3 to 5 days
- Processing fee: ₱2,000
You can also compute your loan using CTBC's personal loan calculator.[1]
How to Apply for a CTBC Bank Salary Stretch Loan
1. Know If You’re Eligible for the Loan

Find out first if you’re actually eligible for the CTBC Bank Salary Stretch Loan. Here are the criteria that you need to meet:
For salaried individuals:
- Must be a Filipino citizen
- Must be between 23 and 65 years old upon the maturity of the loan
- Must have a minimum gross monthly income of ₱15,000 for bankers or ₱20,000 for non-bankers
- Must have at least a six-month work tenure with current employer or a total of two years of working experience, including work on a regular/permanent status
- Must have an office landline number
For salaried individuals in the call center industry:
- Must be a Filipino citizen
- Must be between 25 and 65 years old maturity of the loan
- Must have a minimum gross monthly income of ₱20,000
- Must have at least three consecutive years of work experience in the call center industry on a regular/permanent status
- With office landline
For self-employed individuals:
- Must be a Filipino citizen
- Must be between 25 and 65 years old upon the maturity of the loan
- Must have a minimum gross monthly income of ₱20,000
- Must have a registered business operating for at least three years for service industries or five years for trading and other industries
- Must have an office and home landline or mobile number
- Must be a credit cardholder
For employed doctors:
- Must be a Filipino citizen
- Must be between 25 and 65 years old upon the maturity of the loan
- Must have a minimum gross monthly income of ₱25,000
- Must be working within the bank's serviceable area
- Must be employed with the current employer for at least two years on a regular/permanent status
- Must have a hospital landline, a residence landline, or a mobile number
For self-employed doctors or consultants:
- Must be a Filipino citizen
- Must be between 25 and 65 years old upon the maturity of the loan
- Must have a minimum gross monthly income of ₱25,000 and work within the bank's serviceable area
- Must be a registered doctor/dentist for at least three years based on Professional Regulatory Commission (PRC) ID
- Must have a clinic and residence landline or mobile number (for clinic-based doctors)
- Must have a residence landline and mobile number (for consultants)
2. Gather the Documentary Requirements

Once you’ve determined that you're eligible for the loan, start collating all the requirements. The CTBC personal loan requirements, however, will depend on your category of employment.
For salaried individuals, including those in the call center industry:
- Duly accomplished CTBC personal loan application form[2]
- Photocopy of latest ITR/BIR Form 2316
- Photocopy of ID issued by the employer (with photo and signature)
- Photocopy of the latest payslip (one month)
- Photocopy of Proof of Billing under the current address
- Photocopy of valid government-issued ID (with photo and signature)
For self-employed individuals:
- Duly accomplished CTBC personal loan application form
- Photocopy of latest BIR Form 1701/1702
- Photocopy of unexpired Certificate of Registration from the Department of Trade and Industry (DTI)
- Photocopy of the latest credit card statements for the last two months
- Photocopy of the latest bank statements of account/s for the last six months
- Photocopy of two government-issued IDs with photo
- Photocopy of Proof of Billing under the current address
For employed doctors:
- Duly accomplished CTBC personal loan application form
- Photocopy of company/hospital ID
- Photocopy of PRC ID or Proof of Renewal
- Photocopy of the latest payslip (one month)
- Photocopy of Credit Card/Bank Clearance or Certification (if applicable)
- Photocopy of Proof of Billing under the current address
- Photocopy of valid government-issued ID (with photo and signature)
For self-employed doctors or consultants:
- Duly accomplished CTBC personal loan application form
- Photocopy of company/hospital ID
- Photocopy of PRC ID or Proof of Renewal
- Photocopy of the latest bank statements for the last three months
- Photocopy of Credit Card/Bank Clearance or Certification (if applicable)
- Photocopy of Proof of Billing under the current address
Note: Prior to the release of your loan proceeds, the bank may require you to present the original copies of the requirements enumerated above. Documents other than the ones above may also be required by the bank.

3. Submit Your Application via Email
Make sure that the details in your application forms and documentary requirements are accurate. After double-checking your requirements, send the scanned documents to salarystretch@ctbcbank.com.ph.
The CTBC Bank reminds applicants to send the soft copies in smaller file sizes to make sure their application email will not bounce.
Alternatively, you can head to the nearest CTBC Bank branch.[3]
Remember that CTBC Bank doesn’t collect processing fees upon application. If your application is approved, a handling fee will be automatically deducted from the loan proceeds.
Wait for the confirmation of your application within 3 to 5 days. You may receive a call within this time period.
CTBC Personal Loan Online Application: FAQs
1. Can I apply via the CTBC Bank’s website?
As of this moment, it isn’t clear if a CTBC Personal Loan online application is possible via the bank’s website. Nevertheless, you can open a loan account via the CTBC Bank NetBanking mobile application.[4]
2. How will I receive my loan proceeds?
Once your loan is approved, the proceeds will be released through a CTBC Bank Visa Cash Card. However, you can choose from other methods of disbursement, such as the following:
- Credit to a CTBC Bank account
- Credit to your other personal bank account
- Through over-the-counter transaction
- Through Manager’s Check
3. How can I pay my CTBC Bank Salary Stretch Personal Loan?
Repaying your CTBC Bank loan is convenient as the bank offers a lot of payment channels and methods. Here are some of them:
CTBC Bank Branches
The bank’s branches themselves serve as CTBC payment centers. If there’s one near you, you can easily settle your monthly financial obligations there.
UnionBank Branches
Should you choose to pay your CTBC personal loan at a UnionBank branch, here’s what you need to do:
- Fill out the Bills Payment Form with your name and your 12-digit loan account number or CTBC Bank Visa Cash Card Number or CASA Account Number.
- Indicate the amount to be paid.
- Go to the teller and present the Bills Payment Form and payment.
- Once done, keep a copy of your receipt for documentation purposes.
BancNet Channels
You can also pay your monthly amortization via BancNet-accredited facilities, such as the following:
Via ATM
- Insert your BancNet ATM card and enter your Personal Identification Number (PIN).
- Select your Account Type (Savings or Checking).
- Select Bills Payment. Then choose Loans.
- From the selection menu, select CTBC Bank Salary Stretch as the biller/institution.
- Enter your 16-digit CTBC Bank Visa Cash Card Number and the loan amount to be paid.
- Keep a copy of the receipt for validation purposes.
Via Online Banking (Available only for CTBC Bank Visa Cash Card Holders)
- Go to www.bancnetonline.com and select the bank of your account.
- Click I Agree in the Terms and Conditions section.
- Select Payment.
- From the dropdown menu, select CTBC Bank Salary Stretch as the biller/institution. Then, enter your 16-digit CTBC Bank Visa Cash Card Number in the Account Number field.
- Enter your BancNet ATM card number. Then, select the Account Type where the payment will be deducted and enter the loan amount to be paid.
- Using your mouse, click on the PIN pad and enter your PIN. Click Submit.
- Once you have verified that all details are correct, click OK.
- Remember to keep your trace number for documentation purposes.
ECPay-Accredited Payment Partners
You can also pay your CTBC Bank loan at ECPay-accredited merchants, such as 7-Eleven, Ever Supermarket, and Gaisano Grand Malls, among others. Here are the steps:
- Fill out the Bills Payment form with your Name, Account Reference Number (either your Promissory Note Number, CTBC Bank Cash Card Number, or CASA Number), and the amount to be paid. Without a Bills Payment form, you'll be asked to provide your loan account details.
- Pay your loan in cash as it’s the only mode of payment accepted.
- Keep the copy of the receipt for documentation purposes.
Note: CTBC Bank reminds all borrowers to settle their loan payment three working days before the due date.
4. Can I pay my CTBC Bank Salary Stretch Loan via GCash?
GCash has proven itself as a must-have personal finance app. And if you’re a GCash user, we have good news for you! You can pay your CTBC personal loan on the app. Here’s how to do it:
- Go to Bills Payment.
- Select Loans.
- Select CTBC Bank Salary Stretch.
- Enter your account number, the amount to be paid, and your email address.
- Verify your details then send your payment.
5. Who should I contact in case I encounter a problem with my payment records?
In case you have some concerns regarding your payments and even your CTBC personal loan application, you can reach the CTBC Bank through these contact details:
- Metro Manila: +63 (2) 8840 1234
- Toll-Free from Provinces (PLDT): 1 800 10 840 1234
- Email Address: customercare@ctbcbank.com.ph
Check out these personal loans as well:
- CitiBank Personal Loan
- HSBC Personal Loan
- RCBC Personal Loan
- BPI Personal Loan
- Metrobank Personal Loan
Final Thoughts
While not as mainstream as the giant local banks and multinational firms, CTBC Bank distinguishes itself from its competition with reliable, innovative, and niche-focused financial services. Among the offerings that make it a good choice among consumers is its personal loan.
The CTBC Bank Salary Stretch Loan is a great option if you’re looking for a multi-purpose and high-value loan with flexible payment terms. It's also easy enough to accomplish the CTBC personal loan online application.
In case you’re currently exploring other personal loan options, you can use our comparison platform to pick the right offer for you. You may also apply for a loan through us!
Compare Other Personal Loan Options
Looking for more loan options? Below is a list of trusted personal loan companies and their loan features. Compare your different loans in the Philippines and apply through Moneymax!
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