BDO Online Features You Must Know for a Better E-Banking Experience

Published: October 8, 2020 | Updated: October 19, 2020 | Posted by: Venus Zoleta | Personal Finance


BDO Online Features You Need to Know | Moneymax

Knowing the different features of BDO Online Banking is important whether you have a BDO account or not.

For BDO clients, this helps them maximize their use of the online banking platform. For those who are still deciding where to open a bank account, this helps them determine if BDO’s internet banking channel is the best fit compared to those of other banks.

Whichever your goal is, here’s a quick overview of BDO Online Banking features.

What is BDO Online Banking?

bdo online - what is bdo online banking

BDO’s online banking facility[1] enables account holders to do a wide array of financial transactions anytime and anywhere using their laptops or smartphones. Most transactions can be completed without having to visit a BDO branch.

Through BDO Online Banking account, you can conveniently do these transactions:

  • Check account balances and transactions
  • Transfer funds
  • Pay bills
  • Reload prepaid mobile phones and BDO cash cards
  • Order checkbooks
  • Request a Stop Payment Order on issued checks

Read more: Online Banking in the Philippines: The Benefits of Going Cashless

BDO Online Banking Services

1. BDO Online Enrollment

bdo online - what is bdo online enrollment

Who Can Enroll?

If you have any of these BDO accounts (individual or joint OR accounts), you may register for BDO Online Banking:

  • Savings
  • Checking
  • Time deposit
  • Prepaid card
  • Auto Loan, Home Loan, Personal Loan, or SME Loan
  • Trust account

What Can You Enroll in BDO Online?

  • ATM Card – If you’ll be paying bills or sending money through an ATM, you need to enroll your ATM card in BDO Online Banking. This will let you link your billers and third-party accounts (where you’re sending money to) to your ATM.
  • Own Account – Got a new BDO account? Enroll it in BDO’s e-banking platform, so you can use it for online transactions.
  • Other Person’s Account – You may also enroll another person’s BDO account so that succeeding fund transfers to that account will be faster. Enrolling a third-party account requires an ATM activation.
  • Company/Biller – This type of BDO online enrollment is for bills payment. Some billers, such as Meralco, have to be enrolled in BDO Internet Banking before you can start paying bills.
  • Prepaid Mobile Number – If you’ll buy load online through BDO’s online platform, you need to register your mobile number first.

2. BDO Online Balance Inquiry

bdo online - what is bdo online balance inquiry

Checking your balance and transaction history online is a straightforward process. Right after logging in, the BDO Online Banking homepage shows all your enrolled accounts along with your current balance and available balance.

However, the faster way to view your account balances is through the Quick Balance feature, which is available only on the BDO Mobile app. Check out this guide to activating and using BDO Quick Balance.

Viewing your transaction details for the past three months can be done through the My Transactions feature. You can filter your search by currency (Peso/Dollar), account, time period, and type of transaction (debit/credit).

If you have a BDO checking account, you may access your statement of account on the online banking platform.

3. BDO Online Send Money

bdo online - send money

BDO Online Banking account can make users transfer money to another BDO account, another local bank, or an email address/mobile number. Cash pickup and door-to-door delivery are also available.

Fund transfers via BDO Online Banking can be scheduled immediately, on a later date, or on a regular date (daily/weekly/monthly). You can also view the status of your send money transaction on the website.

Here are the different ways to transfer money online from your BDO account.

1. Send Money to Pre-enrolled BDO Account 

  • Transaction limit: PHP 1 million per transfer
  • Transaction fee: Free
  • Fund availability: Instant

Fund transfer to a pre-enrolled account requires enrolling your own or somebody else’s BDO account in the online banking facility.

2. Send Money to Any BDO Account

  • Transfer limit: PHP 50,000 per day
  • Transaction fee: Free
  • Fund availability: Instant

Send cash to a BDO account that isn’t enrolled in your online banking account. You can use this type of fund transfer when sending money to your loved ones or paying online sellers for your purchases.

3. Send Money from USD to Peso (Own BDO Account)

  • Transaction limit:  USD 20,000 or equivalent (foreign currency transfer) per transfer
  • Transaction fee: USD 1
  • Fund availability: Instant

Transfer funds from your own BDO US Dollar account to Peso account.

4. Send Money to Contact (via Email or Mobile)

  • Transaction limit: PHP 50,000 per day
  • Transaction fee: Free
  • Fund availability: Instant

Send money to another person’s BDO account without having to input the account number. Simply providing the recipient’s email address or mobile number is enough to complete the transaction.

5. USD Wire Transfer (to Local/Overseas Bank)

  • Transaction limit: Up to your available balance
  • Transaction fee: USD 10 per transaction
  • Fund availability: Within three to five banking days

Request a fund transfer from your BDO US Dollar savings account to another local or foreign bank account.

6. Send Money to Another Local Bank

  • Transaction limit: PHP 50,000 per day
  • Transaction fee: PHP 25 (per InstaPay transfer) / PHP 100 (per PESONet transfer)
  • Fund availability: Instant (InstaPay) / Within one to two banking days (PESONet)

Send cash to another bank or e-wallet account in the Philippines (such as BPI, GCash, GrabPay, and more) via InstaPay or PESONet.

7. Send Money for Cash Pickup at Any BDO Branch/Partner

  • Transaction limit: Cebuana Lhuillier: PHP 30,000 / BDO branches and other partners: PHP 50,000
  • Transaction fee: Cebuana and ML Kwarta Padala: PHP 150 /BDO branches and other partners: PHP 100
  • Fund availability: Within one to two banking days

Recipients with no bank accounts can pick up the money within just an hour from any BDO branch and partner outlets in the Philippines:

  • BDO branches nationwide
  • BDO Remit Counters in SM Malls
  • Cebuana Lhuillier
  • ML Kwarta Padala
  • Palawan Pawnshop
  • RD Pawnshop
  • Villarica Pawnshop

8. Door-to-Door Cash Delivery

  • Transaction limit: PHP 50,000 per day
  • Transaction fee: PHP 200
  • Fund availability: Within one to two banking days (Metro Manila) / Within three to six banking days (provinces)

This is the best way to send money to someone who can’t step outside their home or neither has a bank account nor access to any BDO branch or cash pickup outlet. You can transfer money to the recipient’s address in the Philippines, and the cash will be delivered to their home.

Read more: BDO Online Banking: How to Send Money and Pay Bills from Home

4. BDO Online Pay Bills

bdo online - pay bills

BDO’s online bills payment service allows paying bills to more than 180 companies and billers in the Philippines, including Meralco, GrabExpress, and Lazada. You can pay bills immediately or set it to a later date or a recurring schedule.

No fee is charged for bills payment transactions via BDO Online Banking account.

If you have to pay multiple billers, you can do that in just one transaction using the Bill Rack feature. You can add billers to your Bill Rack and pay all at once instead of one bill at a time. After making a payment, you can view its status on the online banking site of BDO.

BDO credit cardholders may also use the online banking platform to enroll in the Auto Charge Payment Facility[2], which automatically charges bills to their credit card.

5. BDO Online Reload

Prepaid Mobile Reload

Buy cellphone load from PHP 40 to PHP 2,000 and schedule reloading for any Globe, Smart, TM, TNT, or Sun prepaid mobile number. You need to enroll the mobile number for online reloading, but you don’t have to activate the enrollment via an ATM.

You can also view your prepaid reload status via BDO Online Banking.

BDO Cash Card Reload

With BDO Online Banking, you can reload your BDO prepaid cards, schedule it, and check your reload status.

BDO Online Banking Security Features

Online banking fraud has become more rampant, with more people doing financial transactions online during the COVID-19 pandemic.

What’s the guarantee that clients won’t lose their hard-earned money when using BDO Online Banking? BDO has technologies and processes in place for its online banking platform.

1. User Authentication

bdo online - security features user authentication

BDO Online Banking account is equipped with security measures to verify a user’s identity. In addition to entering a username and a password, users also have to key in a one-time password (OTP)—which BDO sends via SMS to the registered mobile phone number—each time they log in. Entering the correct OTP is also required for certain transactions, like fund transfer and prepaid reloading.

An alternative way to get an OTP for login is the OTP Generator feature on the BDO Mobile app. This comes in handy when you don’t receive the OTP via text message within 5 minutes.

For resetting your BDO Online Banking password, OTP is also required.

How do I reset my BDO Online Banking password?

Here are the steps to follow:

  • Go to www.bdo.com.ph.
  • Click Online Banking Login > BDO Online Banking > Forgot Your Password?
  • Provide your BDO user ID. If enrolled with an ATM Card or a Checking/Savings Account, you have to provide a One-Time Password (OTP) plus the last 4 digits of your enrolled ATM card or Checking/Savings account.
  • You will be prompted to nominate a new BDO password.
  • If enrolled with a credit card only, you will be asked to provide an OTP. Nominate a new password after this.

I forgot my BDO user ID and password. What should I do?

Open the BDO mobile banking app and click “NEED HELP?”. Choose whether you have forgotten your user ID or password. You will be redirected to the BDO website to reset your user ID/password.

However, this option is only for accounts that are not yet locked. If your BDO online banking account is locked, you have to contact a BDO customer service representative to request a password reset.

2. Automatic Log-out

If you forget to log out after your online banking session, the automatic log-out feature secures your BDO account. You’ll be logged out of the system once it detects inactivity for a certain number of minutes. This way, nobody can access your online banking account except for yourself.

3. Lock/Unlock Card

bdo online - security features lock unlock card

When you lose your BDO debit or credit card, you can immediately prevent unauthorized transactions through the Lock/Unlock Card feature on BDO Online Banking. In just a few clicks, you can lock your BDO card so that nobody can use the lost or stolen card for ATM and in-store transactions, as well as for online purchases and payments.

While your physical card is locked, you can still use BDO Online Banking and Mobile Banking channels to transfer funds, pay bills, and perform other transactions. You can unlock the card to make it active again once your card has been replaced.

4. Set Transaction Limits

bdo online - security features transaction limits

For each of your BDO debit and credit cards, you can adjust the ATM withdrawal limit, PIN-based purchase limit (for in-store purchases), and No PIN purchase limit (for online purchases). You may also enable or disable overseas card-based transactions.

These BDO online security features help you ensure that you won’t lose a lot of money in case someone steals your card or hacks into your card details.

Read more: Avoid Mobile Banking Scams with These 9 Helpful Tips

Handy BDO Online Banking Features You Might Not Know

There are some online banking features that BDO doesn’t promote much but are worth noting because they help make your transactions more efficient.

My Quick Links

bdo online - my quick links

The Quick Links box consists of different icons representing your most commonly used BDO online services. You may choose the icons you need, so you can quickly access them with just a few clicks.

My Saved Templates

This feature is useful if you regularly send money to a specific person or business. You can save your first send money transaction as a template, which you can use for your next fund transfers to the same recipient. It saves you time because if you use a template for sending money, you won’t need to input all the required details for every transaction.

Read more:

Final Thoughts

BDO Online Banking account lets you transact faster and more conveniently than in-branch transactions. You can improve your online banking experience by exploring and familiarizing yourself with its features before and while making a transaction.

Enjoy no annual fees forever!

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