SSS Online Registration: A Simple Step-by-Step Guide
Published on: January 7, 2021 . Last updated: January 14, 2021 Category: Government Services
Are you a Philippine Social Security System (SSS) member but don’t have a My.SSS account yet? Better do it now to reap the benefits of online service facility. Know all about My.SSS and the steps to complete your SSS online registration in this quick guide.
Table of Contents
- What is a My.SSS account?
- Why Register?
- What You Can Do with a My.SSS Account
- Who Can Register for an Online Account?
- How to Register Online
- How can I retrieve/change my SSS password online?
- What is CRN in SSS?
- How do I get my SSS number?
- Final Thoughts
What is a My.SSS account?
My.SSS or SSS Portal is an easy-to-use online service platform of the SSS website that enables registered SSS members to conveniently and safely access their social security records online.
To use this facility, all you need is a smartphone, tablet, laptop, or computer that’s connected to the internet. That means you can do transactions with the SSS Portal anytime and anywhere without the hassle of going to a branch and standing in long lines.
It’s mainly for your convenience. Completing your SSS online registration can save you a lot of time, energy, and stress because you can transact with SSS in the comfort of your own home and beyond the usual office hours.
What You Can Do with a My.SSS Account
When you log into your My.SSS account, you’ll be taken to the portal’s homepage with links to four main pages: My Information, My Contributions, Electronic Services, and Generate PRN/SOA. From there, you can access a wide range of online services, including the following:
1. Check and Update Your SSS Membership Information
The My Information page enables you to perform any of the following:
- View your membership records, including SSS number, address, coverage date and status, etc.
- Change your My.SSS account password.
- Update your other SSS information like contact details.
2. Check Your SSS Contributions
Perhaps the portal’s most useful feature, the My Contributions page shows your total number and amount of posted SSS contributions. To see more information, click on any of the four icons on the page: Monthly Contributions, Self-Employed or Voluntary Member Payments, Employment History, and Generate PRN/SOA.
a. Monthly Contributions
This section shows your monthly contributions table with all premium payments you’ve made since you started as an SSS member. Through the contributions table, you can also check the specific months that your employer failed to remit your SSS contributions.
A View Document button at the bottom of the page allows you to download and print a PDF copy of your SSS contributions table.
b. Self-Employed/Voluntary Member Payments
Self-employed (SE) and voluntary members (VM) such as freelancers and OFWs can check their SSS contribution payments in this section.
c. Employment History
You can view a table listing of your current and past employers, along with their employer ID number and your reporting dates and employment dates.
d. Generate PRN/SOA
OFWs and other voluntary SSS members can get their Payment Reference Number (PRN) and print a Statement of Account (SOA) through the My.SSS portal. Using the PRN is a requirement for voluntary members when paying SSS contributions through any payment channel.
3. Access SSS Online Services
The Electronic Services page allows access to various SSS services such as the following:
a. Generate PRN/SOA
This is the same as the Generate PRN/SOA section in the My Contributions page.
b. Maternity Notification
Only self-employed and voluntary SSS members who are pregnant can submit a maternity notification through the My.SSS portal. If you’re an employed member, file your maternity notification through your employer’s authorized signatory.
c. Retirement Application
Are you already qualified to make a claim for SSS retirement benefits? You can apply for retirement online through the My.SSS portal.
d. Request Records
You can request the following SSS member records via the new portal:
- Personal Record (E1)
- Member’s Data Amendment Form (E-4)
- Self-Employed Data Record (RS-1)
- Non-Working Spouse Record (NW-1)
- Flexi-Fund for OFW (OW-1)
This section also shows the status of your previous record requests.
Once you’ve requested your records through the SSS member portal, the SSS will send the document to your registered email address.
e. Branch Appointment
Other SSS transactions that can’t be done online are instead scheduled through the Branch Appointment facility of the My.SSS portal. This feature allows you to set an appointment with your SSS servicing branch for UMID card enrollment, SSS member data change, salary loan application, calamity loan application, and filing a complaint among many others.
4. Generate Your Payment Reference Number
One of the main features of My.SSS portal, the Generate PRN/SOA page appears on three different parts of the SSS website. It’s probably the SSS’ way to emphasize the importance of having a PRN for a real-time posting of SSS contribution payments.
This section shows and allows editing of your PRN (if you already have one) and other pertinent details. It also enables printing of the SOA, which voluntary members must present when paying SSS contributions.
5. Get SSS Contact Details
Having a hard time on how to use the SSS portal? You can quickly refer to the Contact Us page should you need to call the SSS. The page has all the telephone numbers in the Philippines and abroad you can call when you have questions, concerns, and comments for SSS. It’s also as modern as it gets, complete with Google Maps and Scan QR code.
Who Can Register for an Online Account?
The Philippine Social Security System (SSS) encourages all members to complete their SSS online registration from the My.SSS Portal. You can sign up if you belong to any of the following:
- Employees with SSS coverage
- Self-employed or voluntary members
- Overseas Filipino workers (OFWs)
- Unemployed spouses with at least one month posted SSS contribution
- Kasambahays and other household employees
How to Register Online
Creating an SSS account is effortless if you follow the My.SSS registration procedure correctly. But before you start, make sure to use Internet Explorer 11 as your web browser. The SSS site may not work properly with other browsers such as Google Chrome and Mozilla Firefox. After installing IE 11, you can proceed with your online registration.
Step 1: Go to the SSS online registration page
In this step, make sure to access the Online Member User ID Registration page. The page will show you five options. Choose one information you’ve previously registered in SSS.
- Savings Account Number / Citibank Cash Card / UBP Quick Card / UMID – ATM Saving Account Number Registered in SSS
- Mobile Number Registered in SSS
- UMID CARD
- Employer ID Number / Household Employer ID Number
- Payment Reference Number / SBR No. / Payment Receipt Transaction Number
Step 2: Fill out the required information in the SSS online form
Make sure to leave no required field blank or incorrectly filled out. Some tips to keep in mind:
- If your last name and/or given name exceeds the character limit, just use the format of your name on your SSS ID or UMID card. You may contact SSS hotline (920-6446 to 55) if you don’t have your ID card right now.
- You can leave the Middle Name field blank if you don’t have a middle name.
- To input your date of birth, use the drop-down calendar to prevent an error in your SSS online registration.
- If you’ve chosen “UMID CARD” in Step 1, the online form will ask for your UMID card pin code.
- Don’t have the pin code yet? You have to activate your UMID card first in the SSS information terminal at select SSS branches.
- Don’t forget to enter the captcha code at the bottom of the page and tick the small box next to “I accept the Terms of Service.”
When you’re done, double-check all information. Click the Submit button. A short message will appear to confirm the successful submission of your enrollment for SSS online registration. Click OK.
Step 3: Check your email after 30 minutes
After you submit your online membership application, they will validate your info against their records. If they match, you’ll receive an email from firstname.lastname@example.org after half an hour. The message contains an activation link and your user ID.
If the email address you provided is not Yahoo Mail (e.g., Gmail, Hotmail, etc.), check your Spam folder if you can’t find the SSS email in your main inbox.
Step 4: Activate your My.SSS account
Done with all steps? Here’s how to activate your online registration:
Once you receive the email from SSS, click on the activation link. You need to activate your SSS account immediately up to five days. Or else, the activation link will expire and you will have to register again.
Clicking on the link will direct you to a page where you’ll be required to create a password and re-type to confirm it. Be sure your password meets these requirements:
- Eight to 20 alphanumeric numbers
- The first character is an alphabet
- No special characters
- Must be different from your user ID
When you’re done, click the Submit button. If the two passwords match, you will be directed immediately to the login page.
Back to the main article: 10 Helpful SSS Benefits You Might Not Know Of
How can I retrieve/change my SSS password online?
Forgot your My.SSS password? Here are the steps to retrieving your account and changing your password.
- Click “Forget User ID or Password?” on the My.SSS portal.
- If you have a member account, enter your CRN or SSS number. If you are an employer, enter your Employer or HR number. Only enter the numbers. Don’t include special characters like hyphens.
- Check your provided email address for a password reset link from SSS.
- Click the password reset link and create your new password. Click submit.
If you can’t access the email registered with your My.SSS account, you can request for an account reset by sending an email to email@example.com or by visiting an SSS branch.
What is CRN in SSS?
If you own a Unified Multi-Purpose ID (UMID) then you have a CRN or Common Reference Number. You can find this number on the upper right portion of your UMID card. Your CRN links the ID numbers of SSS, GSIS, Pag-IBIG, and PhilHealth.
Is the CRN same with my SSS Number?
Don’t be confused. Your CRN is different from your SSS number. The CRN is comprised of 12 digits while the SSS number has 10.
How do I get my SSS number?
Need to provide your SSS number but forgot your card? Or maybe you lost it? Don’t stress yourself out. Here are four ways to get your SSS number.
1. Call the SSS Hotline
The SSS hotline is open 24 hours, Monday to Friday. You may call them at 920-6446-55. An SSS representative will accommodate you and will ask you a couple of verification questions.
2. Check Online via My.SSS
You can view your SSS number after successfully creating a My.SSS account.
3. Email the SSS Helpdesk
If the first two options didn’t work, don’t lose hope. You may send an email to firstname.lastname@example.org or email@example.com. State that you would like to know your SSS number and provide the following information and document/s.
- Full name
- Birth date
- One (1) primary ID such as Passport, Driver’s License, Birth Certificate
- Or two (2) secondary IDs like your Postal ID or Company ID
4. Visit the nearest SSS branch
You may also visit an SSS branch nearest you. Of course, this might take more of your time and effort.
Read more related SSS articles:
- SSS Unemployment Benefits: Cash Benefit for SSS Members
- UMID Card (SSS ID) Application: Steps and Important Things to Know
Sometimes, SSS members who tried to register from the My.SSS Portal would receive an email message about their registration failure. It happens when the system finds inconsistencies in the submitted information versus the SSS records. It could also be that the required format isn’t followed.
When your SSS online registration is unsuccessful, you may try doing it again using another registration option (refer to Step 1) or you can email SSS at firstname.lastname@example.org for assistance.
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