Published: May 15, 2021 | Updated: June 15, 2021 | Posted by: Moneymax | Government Services
Are you a Philippine Social Security System (SSS) member but don’t have a My.SSS account yet? Better do it now to reap the benefits of this online service facility. Know all about My.SSS and the steps to complete your SSS online registration in this quick guide.
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A My.SSS account allows you to use the My.SSS or SSS Member Portal, an online service platform of the SSS website that enables registered SSS members to conveniently and safely access their social security records online.
Creating a My.SSS account and using the SSS online portal are both free of charge.
To use this SSS online facility, all you need is a smartphone, laptop, or any device with an internet connection. That means you can transact with the SSS Portal anytime and anywhere without the hassle of going to a branch, standing in long lines, and waiting for hours on end.
The SSS portal member registration is mainly for your convenience. Completing your SSS online registration can save you a lot of time, energy, and stress because you can complete an SSS transaction in the comfort and safety of your home and even beyond the usual office hours.
The SSS encourages all members to complete their SSS online registration from the My.SSS Portal. You can sign up if you belong to any of the following member categories:
Creating an SSS account is effortless if you follow the My.SSS registration procedure correctly. But before you start, make sure that you’re already an SSS member with a valid SSS number and at least one posted SSS contribution.
Make sure to use Internet Explorer 11 as your web browser. The SSS site may not work properly with other browsers such as Google Chrome and Mozilla Firefox. After installing IE 11, you can proceed with your online registration.
For new SSS member registration, the first step is to fill out the Personal Record/ Unified Multi-Purpose ID (UMID) Card Application Form (E-1/E-6) online. Once you have your SSS number, you can proceed with the steps to getting your UMID card.
Access the SSS Member Portal (member.sss.gov.ph/members) and click on the link at the bottom of the page that says “Not yet registered in My.SSS?”
This will take you to the Online Member User ID Registration page that shows you eight options. Choose one piece of information you’ve previously registered in SSS.
Make sure to leave no required field blank or incorrectly filled out. Some tips to keep in mind:
When you’re done, double-check all information. Click the Submit button. A short message will appear to confirm the successful submission of your enrollment for SSS online registration. Click OK.
After you submit your online membership application, the SSS will validate your info against its records. If they match, you’ll receive an email from email@example.com after half an hour. The message contains an activation link and your user ID.
Can’t find the SSS email in your main inbox? If the email address you provided is not Yahoo Mail (e.g., Gmail, Hotmail, etc.), check your Spam folder for a message from the SSS.
Done with all the SSS online registration steps? Now you have to activate your SSS online account.
Once you receive the email from the SSS, click on the activation link. You need to activate your SSS account immediately or for up to five days. Or else, the activation link will expire and you’ll have to register again.
Clicking on the link will direct you to a page where you’ll be required to create a password and re-type to confirm it. Be sure your password meets these requirements:
When you’re done, click the Submit button. If the two passwords match, you’ll be taken immediately to the login page.
Back to the main article: 10 Helpful SSS Benefits You Might Not Know Of
After successfully logging in at the My.SSS portal login page, you’ll be taken to the homepage with links to five main pages:
From there, you can access a wide range of online services, including the following.
The Member Info page enables you to perform any of the following:
Under the Member Info page, you can also see your Employment History and view a table listing of your current and past employers, along with their employer ID number and your reporting dates and employment dates.
Perhaps the portal’s most useful feature, the Inquiry page shows your Benefits, Contributions, Eligibility, and Loans Info.
To see your total number and amount of posted SSS contributions, click on Contributions. This section shows your monthly contributions table with all premium payments you’ve made since you started as an SSS member. Through the contributions table, you can also check the specific months that your employer failed to remit your SSS contributions.
The E-Services page allows access to various SSS services such as the following:
You can request to update and make an online correction on your mailing address, foreign address, telephone number, mobile phone number, and/or email address.
Simply click on the loan you want to avail, fill out the form, and submit. Under this feature, you can apply for an SSS salary loan or calamity loan, unemployment benefit, or pension loan.
Only self-employed and voluntary SSS members who are pregnant can submit a maternity notification through the My.SSS portal. If you’re an employee, file your maternity notification through your employer’s authorized signatory.
Are you already qualified to make a claim for SSS retirement benefits? You can apply for retirement online through the SSS portal as well.
You can also submit funeral claim applications through the My.SSS portal. Key in all the required information and the application will be validated by the SSS. After which, you’ll need to upload the required documents and then receive an email regarding your Funeral Benefit Claim Application status.
With your SSS online account, you can request records easily and conveniently. Here are just some of the SSS member records you can request via the SSS portal:
This section also shows the status of your previous record requests. Once you’ve requested your records through the SSS member portal, the SSS will send the document to your registered email address.
Other SSS transactions that can’t be done online are instead scheduled through the Branch Appointment facility of the My.SSS portal. This feature allows you to set an appointment with your SSS servicing branch for UMID card enrollment, SSS member data change, salary loan application, calamity loan application, and filing a complaint, among many others.
One of the main features of the My.SSS portal is the Payment Reference Number (PRN). This section allows voluntary and OFW members to generate a PRN for SSS contribution payments through any payment channels and facilitate the real-time posting of payments.
Having a hard time on how to use the SSS portal? You can quickly refer to the Contact Us page should you need to call the SSS. The page has all the telephone numbers in the Philippines and abroad you can call when you have questions, concerns, and comments for SSS.
It’s also as modern as it gets, complete with Google Maps and Scan QR code. The SSS has a Viber community that you may join to stay updated on all the news and announcements. Just scan the SSS QR code or type SSS in the Viber search box.
Forgot your My.SSS user ID or password? Here are the steps to retrieving your account and changing your password.
If you can’t access the email registered with your My.SSS account, you can request for an account reset by sending an email to firstname.lastname@example.org or by visiting an SSS branch.
If you own a UMID card, then you have a CRN or Common Reference Number. You can find this number on the upper right portion of your UMID card. Your CRN links the ID numbers of SSS, GSIS, Pag-IBIG, and PhilHealth.
Don’t be confused. Your CRN is different from your SSS number. The CRN is comprised of 12 digits while the SSS number has 10.
Need to provide your SSS number but forgot your card? Or maybe you lost it? Don’t stress yourself out. Here are four ways to get your SSS number.
The SSS call center hotline is open 24 hours, Monday to Friday (except during holidays). You may call the SSS at (02) 8920-6446 to 55. If this hotline is unavailable, you may try calling the SSS hotline number 81455 (if you’re calling through a landline phone) or 1455 (if you’re calling through a mobile phone).
An SSS representative will accommodate you and will ask a couple of verification questions before helping you retrieve your SSS number.
You can view your SSS number after successfully creating a My.SSS account. Just go to the Member Info tab and click on Member Details.
If the first two options didn’t work, don’t lose hope. You may send an email to email@example.com or firstname.lastname@example.org.
State that you’d like to know your SSS number and provide the following information and document/s.
You may also go to the nearest SSS branch. Of course, this might take more of your time and effort, but you’ll be sure that someone from the SSS will attend to your request and that you’ll get your SSS number immediately.
With the ExSSSeL Portal, you can find out more about your SSS benefits at your own pace and at your own time. Scan the QR code to register if you want to learn more about salary loans, unemployment or disability benefit, as well as sickness or maternity benefit.
Now that you know how to sign up for and use the SSS online portal, you can easily check your contributions, apply for loans, and update your information.
Sometimes, SSS members who tried to register from the My.SSS Portal would receive an email message about their registration failure. It happens when the system finds inconsistencies in the submitted information versus the SSS records. It could also be that the required format isn’t followed.
When your SSS online registration is unsuccessful, you may try doing it again using another registration option (refer to Step 1) or you can email SSS at email@example.com for assistance.
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