SSS Online Registration: A Simple Step-by-Step Guide

Published: January 31, 2020 | Updated: July 9, 2020 | Posted by: Moneymax | Government Services

SSS Online Registration: A Simple Step-by-Step Guide | Moneymax

This article was originally published on April 12, 2019 and was updated on January 31, 2020.

Are you a Philippine Social Security System (SSS) member but don’t have a My.SSS account yet? Better do it now to reap the benefits of this SSS online service facility. Know all about My.SSS and the steps to complete your SSS online registration in this quick guide.

What is a My.SSS account?

My.SSS or SSS Portal is an easy-to-use online service platform of the SSS website that enables registered SSS members to conveniently and safely access their social security records online[1].

To use this SSS online facility, all you need is a smartphone, tablet, laptop, or computer that’s connected to the internet. That means you can do transactions with the SSS Portal anytime and anywhere without the hassle of going to a branch and standing in long lines.

Why Register to SSS Online?

It’s mainly for your convenience. Completing your SSS online registration can save you a lot of time, energy, and stress because you can transact with SSS in the comfort of your own home and beyond the usual office hours.

What You Can Do with a My.SSS Account

  • View, download, and print your membership records
  • Check your posted contributions
  • Make online transactions such as filing an SSS salary loan application and applying for SSS maternity benefit
  • Check your SSS loan repayment records
  • View details on your SSS benefit claims
  • Schedule appointments with an SSS branch
  • Ask questions, report a complaint, and discuss your concerns about SSS-related issues on the Members Forum within the online portal

They also require its members to go through the SSS online registration process to ensure security (and prevent identity theft) when they transact with SSS online.

Read More: 4 Quick Steps to Check Your SSS Contributions Online

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Who Can Register for an SSS Online Account?

The Philippine Social Security System (SSS) encourages all members to complete their SSS online registration from the My.SSS Portal. You can sign up if you belong to any of the following:

  • Employees with SSS coverage
  • Self-employed or voluntary members
  • Overseas Filipino workers (OFWs)
  • Unemployed spouses with at least one month posted SSS contribution
  • Kasambahays and other household employees
  • Employers

4 Easy Steps to SSS Online Registration 

Creating an SSS online account is effortless if you follow the My.SSS registration procedure correctly. But before you start, make sure to use Internet Explorer 11 as your web browser. The SSS site may not work properly with other browsers such as Google Chrome and Mozilla Firefox. After installing IE 11, you can proceed with your SSS online registration.

Step 1: Go to the SSS online registration page

SSS Online Registration Portal

Make sure to access the Online Member User ID Registration page[2] in this step. The page will show you five options. Choose one information you’ve previously registered in SSS.

  1. Savings Account Number / Citibank Cash Card / UBP Quick Card / UMID – ATM Saving Account Number Registered in SSS
  2. Mobile Number Registered in SSS
  4. Employer ID Number / Household Employer ID Number
  5. Payment Reference Number / SBR No. / Payment Receipt Transaction Number

Step 2: Fill out the required information in the SSS online form

SSS Online Registration Account Information

Make sure to leave no required field blank or incorrectly filled out. Some tips to keep in mind:

  • If your last name and/or given name exceeds the character limit, just use the format of your name on your SSS ID or UMID card. You may contact SSS through its hotline (920-6446 to 55) if you don’t have your ID card right now.
  • You can leave the Middle Name field blank if you don’t have a middle name.
  • To input your date of birth, use the drop-down calendar to prevent an error in your SSS online registration.
  • If you’ve chosen “UMID CARD” in Step 1, the online form will ask for your UMID card pin code.
  • Don’t have the pin code yet? You have to activate your UMID card first in the SSS information terminal at select SSS branches.
  • Don’t forget to enter the captcha code at the bottom of the page and tick the small box next to “I accept the Terms of Service.”

When you’re done, double-check all information. Click the Submit button. A short message will appear to confirm the successful submission of your enrollment for SSS online registration. Click OK.

Step 3: Check your email after 30 minutes

After you submit your SSS online membership application, they will validate your info against their records. If they match, you’ll receive an email from after half an hour. The message contains an activation link and your user ID.

If the email address you provided is not Yahoo Mail (e.g., Gmail, Hotmail, etc.), check your Spam folder if you can’t find the SSS email in your main inbox.

Step 4: Activate your My.SSS account

Once you receive the email from SSS, click on the activation link. You need to activate your account immediately up to five days. Or else, the activation link will expire and you will have to register again.

Clicking on the link will direct you to a page where you’ll be required to create a password and re-type to confirm it. Be sure your password meets these requirements:

  • Eight to 20 alphanumeric numbers
  • The first character is an alphabet
  • No special characters
  • Must be different from your user ID

When you’re done, click the Submit button. If the two passwords match, you will be directed immediately to the SSS online login page.

How can I retrieve/change my SSS password online?

SSS Online Registration - How to Change Password SSS Online

Forgot your My.SSS password? Here are the steps to retrieving your SSS online account and changing your password.

  1. Click “Forget User ID or Password?” on the My.SSS portal.
  2. If you have a member account, enter your CRN or SSS number. If you are an employer, enter your Employer or HR number. Only enter the numbers. Don’t include special characters like hyphens.
  3. Check your provided email address for a password reset link from SSS.
  4. Click the password reset link and create your new password. Click submit.

If you can’t access the email registered with your My.SSS account, you can request for an account reset by sending an email to or by visiting an SSS branch.

What is CRN in SSS?

If you own a Unified Multi-Purpose ID (UMID) then you have a CRN or Common Reference Number. You can find this number on the upper right portion of your UMID card. Your CRN links the ID numbers of SSS, GSIS, Pag-IBIG, and PhilHealth.

Is the CRN same with my SSS Number?

Don’t be confused. Your CRN is different from your SSS number. The CRN is comprised of 12 digits while the SSS number has 10.

How do I get my SSS number?

Need to provide your SSS number but forgot your card? Or maybe you lost it? Don’t stress yourself out. Here are four ways to get your SSS number.

1. Call the SSS Hotline

The SSS hotline is open 24 hours, Monday to Friday. You may call them at 920-6446-55. An SSS representative will accommodate you and will ask you a couple of verification questions.

2. Check Online via My.SSS

You can view your SSS number after successfully creating a My.SSS account.

3. Email the SSS Helpdesk

If the first two options didn’t work, don’t lose hope. You may send an email to or State that you would like to know your SSS number and provide the following information and document/s.

  • Full name
  • Birth date
  • One (1) primary ID such as Passport, Driver’s License, Birth Certificate
  • Or two (2) secondary IDs like your Postal ID or Company ID

4. Visit the nearest SSS branch

You may also visit an SSS branch nearest you. Of course, this might take more of your time and effort.

Final Thoughts

Sometimes, SSS members who tried to register from the My.SSS Portal would receive an email message about their registration failure. It happens when the system finds inconsistencies in the submitted information versus the SSS records. It could also be that the required format isn’t followed.

When your SSS online registration is unsuccessful, you may try doing it again using another registration option (refer to Step 1) or you can email SSS at for assistance.

Read Next: UMID Card (SSS ID) Application: Steps and Important Things to Know

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