Credit cards can make life more convenient—but if you’re not careful, they can also leave you vulnerable to fraud.
Whether you're a first-time cardholder or looking to upgrade your card, it's crucial to understand the differences between secured and unsecured credit cards in the Philippines—and how to keep both types safe.
A secured credit card requires a cash deposit as collateral. This deposit usually sets your credit limit and protects the bank in case you default. It's ideal for building or rebuilding credit.
An unsecured credit card, on the other hand, doesn’t require a deposit and is issued based on your creditworthiness. These cards typically offer higher credit limits and more perks—but they also carry greater risk if mismanaged.
Understanding Card Features That Protect You
No matter what type of credit card you own, your first line of defense against fraud lies in the built-in security features.
Modern credit cards are designed with several layers of protection:
- EMV Chip – This small chip adds a layer of encryption and dynamic data each time you transact. It's far more secure than magnetic stripes.
- CVV (Card Verification Value) – This 3-digit code (at the back of your card) is needed for online purchases. Never share it, even with someone claiming to be from your bank.
- OTP (One-Time Password) – Sent via SMS for each online transaction, OTPs add an extra layer of authentication.
- Card Freeze Setting – Some bank apps allow you to instantly disable your card if it’s lost or compromised—no need to call in.
Make sure these features are enabled, especially if you often shop online or use your card internationally.
Credit Card Fraud Stories
Credit card fraud can hit when you least expect it—even if you're careful.
Several Reddit users have recently shared troubling experiences with unauthorized transactions totaling tens of thousands of pesos.
One credit cardholder reported over ₱200,000 in fraudulent activity, only to find out that resolving the case would take up to 55 working days. While the issue was eventually fixed, the long wait and uncertainty were understandably stressful.
In another instance, a credit cardholder noticed unexpected charges worth ₱57,000. The bank eventually reversed the charges, but not without several follow-ups and a lot of anxiety.
A Reddit user also reported a ₱30,000 unauthorized charge on their credit card, traced to a transaction made in UK. The user filed a dispute as advised and was told not to pay while the 120-day investigation was ongoing. However, the user later on began receiving daily calls and texts from the bank demanding payment at least for the minimum amount due.
Another Redditor shared a personal experience about discovering nearly ₱900,000 in fraudulent charges on his/her credit card, with ₱200,000 authenticated. The scam involved a phishing link sent via an official Globe number, leading to OTP compromise. Despite promptly reporting the fraud, the user said the bank still charged interest for the amount due.
What to Do if Your Card Is Skimmed or Leaked Online
Card skimming and data breaches are sadly common, but acting fast can minimize the damage.
Here’s a step-by-step recovery guide:
- Freeze your card immediately through your mobile banking app.
- Call your bank’s fraud hotline and report the issue.
- Monitor your transaction history for any suspicious charges.
- File a formal dispute or fraud report with your bank.
- Request a card replacement and reset online banking passwords.
If the incident involves online fraud, report it to the National Privacy Commission1 and DTI Consumer Protection2 for further assistance.
Hotlines of Top PH Banks
In case of suspected fraud, don’t waste time—call your bank ASAP:
- BPI – 889-10000 (Metro Manila) / 1-800-188-89100 (PLDT)
- Metrobank – (02) 88-700-700 or 1-800-1888-5775
- Security Bank – (02) 8887-9188
- UnionBank – (02) 8841-8600
- Citi Philippines – 8995-9999
Save these numbers in your phone so you can act fast if needed.
Advanced Card Security – Geolocation and SMS Alerts
To stay one step ahead of scammers, take advantage of these proactive features:
- Geolocation-based Security – Some apps track your phone's location and block transactions done in a different country or area, unless approved.
- SMS and App Notifications – Instantly know if a charge was made. If it wasn’t you, freeze the card and call your bank right away.
By enabling these tools, you gain more control over your card’s activity and reduce the window of opportunity for fraud.
Secured vs. Unsecured – Which Is Safer?
The truth is, both secured and unsecured credit cards can be safe—if used responsibly and with the right security settings in place.
Secured cards are generally more beginner-friendly and have lower fraud exposure due to lower limits and controlled usage. Unsecured cards, meanwhile, come with higher limits and better rewards, but require closer monitoring to avoid major losses in case of fraud.
Whichever you choose, stay informed, enable all protective features, and know what to do in case of compromise.
Take Control of Your Financial Safety
Start by choosing a credit card that fits your needs—and offers the right security features. Use Moneymax to compare credit cards, read user reviews, and apply online. Don’t wait until fraud happens—protect yourself today!
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