How do I qualify for a reward? When will I receive my welcome gift? Is Moneymax legit? Find out the answers to the most commonly asked questions about our exciting Moneymax rewards! 🎁
To qualify for a Moneymax reward, you need to meet the following criteria:
To avail of our existing promos, follow these steps:
1. Fill out the application form for your chosen product on the Moneymax website within the promo period.
2. Once your application is approved, you will receive an SMS confirmation from the bank.
3. 1-2 weeks after Moneymax receives the approval status from the provider, you will receive an email confirming the availability of your Moneymax reward together with its expected time of arrival.
4. Your gift will be delivered to the address provided to Moneymax during your application a few weeks after receiving the confirmation email, depending on the gift you chose. For the estimated delivery time for each gift, refer to the table below:
|Gifts||SRP||Partner Retailer||Arrival Time|
NO, your credit card or loan and your gift WILL NOT arrive on the same day. Once you’re approved, you will receive a separate email confirming the availability of your welcome gift.
Unfortunately, NO, only applications made on the Moneymax website will be considered for the rewards. Any applications made through the provider’s website or any other third-party platforms will not be attributed to Moneymax.
If a Moneymax representative offered the promo to you, then yes, you can avail of the promo. Please expect a separate call from the provider to complete your application from there.
Depending on your eligibility, we can send over your details to Citi and have them call you to follow up on your application. We strongly recommend completing the application form on the provider’s website to ensure that your application will be processed completely.
For Citi applications, if you already completed the first page with your personal information, you can simply resume your application on the Citi website. If you haven’t filled up anything, you have to restart your application from the Moneymax website so we can properly attribute the gift you are eligible for.
In case Moneymax didn’t redirect you to the provider’s website, follow these simple workarounds:
If all else fails, please email us at firstname.lastname@example.org for further assistance.
Once your application is approved, we will send you an email notifying you about the arrival of your welcome gift. We ask for your patience as it might take a couple of weeks for your physical gifts to be delivered. Please refer to the estimated delivery timetable above.
It might take a while for the email to arrive because there is a turnaround time on the provider’s side to update your approval status. You can email us at email@example.com to follow up on your welcome gift.
It will depend on the gift you chose and the bandwidth of our partner retailers in delivering your gift. Please refer to the estimated delivery time table above for reference.
For your digital voucher, you will receive it 7-10 days after you got approved for your financial product. You will receive an email with instructions on how to redeem your chosen voucher.
NO, digital vouchers are not transferable.
Since we’re disbursing the digital vouchers via Giftaway, please refer to their terms and conditions for additional information.
YES! We get our gifts from legitimate partner merchants and retailers.
NO, we couldn’t allow you to choose the color of your gift as of this time.
Unfortunately, no. You will only get the first gift you selected when you applied for the promo.
You are eligible for the higher ticket gifts. But if you prefer the GCash gift, you can reach out to us on Messenger and request to have your gift changed.
NO, all gifts are not convertible to cash.
If you want to follow up on your gift or if you have any urgent concerns, you can contact us here:
You can also find us on Facebook Messenger by searching for “Moneymax.”
You can check out an existing promo’s terms and conditions on the left side of the Moneymax application form. You can also check out the bottom part of the latest promo newsletter to download the terms and conditions document. Make sure you’re subscribed to the Moneymax newsletter to stay updated on our latest offers!