What Time Does the Mall Open? Check These ECQ Mall Hours and Guidelines

Published: August 9, 2021 | Updated: August 11, 2021 | Posted by: Venus Zoleta | Lifestyle


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More than a year into this pandemic and Metro Manila is once again under the enhanced community quarantine (ECQ). With the rise in COVID-19 cases due to the Delta variant, malls in NCR, as well as in Laguna, Iloilo, and Cagayan de Oro, are implementing safety protocols, such as shortened mall hours and physical distancing measures.

To prevent overcrowding in malls, only non-leisure stores and essential establishments are allowed to operate under the ECQ. These include the following:

  • Supermarkets
  • Restaurants (take-out and delivery only)
  • Banks
  • Drugstores
  • Hardware stores
  • Clothing and accessories stores
  • Bookstores
  • Pet food and supplies stores
  • Gadget stores
  • Mall-based government frontline services

Leisure establishments like cinemas and play areas remain closed throughout the quarantine period.

Here’s a list of open malls in ECQ areas, including their mall schedule and safety guidelines (Note: Mall operating hours may change depending on whether the government lifts the ECQ).

SM Supermalls

mall hours - SM mall hours quarantine

SM ECQ Mall Hours

Here are the SM malls in areas under ECQ that are open daily from 10 a.m. to 6 p.m.[1] 

SM Malls in NCR

  • S Maison
  • SM Aura Premier
  • SM by the Bay
  • SM BF Parañaque
  • SM Bicutan
  • SM Center Las Piñas
  • SM Center Muntinlupa
  • SM Center Pasig
  • SM Center Sangandaan
  • SM Cherry Congressional
  • SM Cherry Shaw
  • SM East Ortigas
  • SM Fairview
  • SM Mall of Asia
  • SM Manila
  • SM Marikina
  • SM Megamall
  • SM North EDSA
  • SM Novaliches
  • SM Savemore Nagtahan
  • SM San Lazaro
  • SM Southmall
  • SM Sta. Mesa
  • SM Sucat
  • SM Valenzuela
  • The Podium

SM Malls in Laguna and Iloilo

These malls are open daily from 10 a.m. to 7 p.m.:

  • SM Calamba
  • SM San Pablo
  • SM Santa Rosa
  • SM City Iloilo

SM Malls in Cagayan de Oro

Mall hours for SM Malls in Cagayan de Oro are open from 10 a.m. to 8 p.m., Monday to Sunday:

  • SM CDO Downtown Premier
  • SM City Cagayan de Oro

SM Mall Guidelines Under ECQ

  • Temperature checks and disinfecting foot mats at entrances
  • Rubbing alcohol dispensers at entrances and restrooms
  • Required wearing of face mask and social distancing of at least 1 meter at all times
  • Strictly no loitering
  • One step apart on escalators
  • Half-capacity operation of elevators
  • One-way movement in aisles, with directional arrows on the floors to prevent close contact
  • Motorcycles parked in every other slot
  • No free Wi-Fi
  • Thorough cleaning and disinfection of malls (especially grocery carts and baskets, toilets, and handrails) before opening, throughout mall hours, and after closing
  • Sanitation of restrooms every 30 minutes
  • Reopening protocol officers to reinforce the measures
  • Face masks and shield for employees
  • Rapid testing for all SM employees and frontliners such as security guards and janitors

Note: SM Supermalls has also waived parking fees for customers until the end of the ECQ in Metro Manila on August 20.[2]

Related: 

Ayala Malls

mall hours - Ayala Malls quarantine hours

Ayala ECQ Mall Hours

Here are the Ayala Malls that operate from 10 a.m. to 6 p.m.[3] unless otherwise stated. 

Ayala Malls in Metro Manila

  • Alabang Town Center
  • Ayala Malls Circuit
  • Ayala Malls Cloverleaf
  • Ayala Malls Feliz
  • Ayala Malls Manila Bay
  • Ayala Malls Marikina
  • Ayala Malls The 30th
  • Ayala Malls Vertis North (11 a.m. to 6 p.m.)
  • Ayala North Exchange (11 a.m. to 5 p.m.)
  • Bonifacio High Street (10 a.m. to 8 p.m.)
  • Fairview Terraces
  • Glorietta (10 a.m. to 5 p.m.)
  • Greenbelt (11 a.m. to 5 p.m.)
  • Market! Market!
  • Serendra (10 a.m. to 8 p.m.)
  • TriNoma (10 a.m. to 7 p.m.)
  • U.P. Town Center

Ayala Malls in Laguna

  • Pavilion Mall (10 a.m. to 4 p.m.)
  • Solenad

Ayala Malls in Iloilo and Cagayan De Oro

  • The Shops at Atria
  • Centrio Mall

Ayala Mall Guidelines Under ECQ

  • No face mask, no entry
  • Temperature checks at entrances (No entry if your temperature is 37.5°C and above)
  • No entry for people below 21 years old and senior citizens, except for buying essential goods or for work in Ayala mall establishments
  • ID with birthdate required at entrances
  • 1-meter distance apart from other shoppers
  • Floor guides to ensure a safe distance between customers in queues
  • Rubbing alcohol and hand sanitizers available
  • Thorough cleaning and regular sanitation of restrooms and all high-touch surfaces, with UV disinfection in escalator handrails
  • Two passengers only in elevators at any given time (Priority for senior citizens, PWDs, and pregnant women)
  • One step apart and keep right on escalators, with foot markers
  • Food merchants required to provide proper covers to protect food items
  • Only disposable cups for take-out to be provided (Use of personal cups/tumblers not allowed)
  • No product testing
  • No fitting of clothing items
  • Wearing of proper PPE for mall staff
  • Regular sterilization of escalator handrails
  • Online personal shopping and drive by or delivery service via Ayala Malls Neighborhood Assistant (ANA)[4]
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Robinsons Malls

Robinsons ECQ Mall Hours

Robinsons ECQ mall hours are open from 10 a.m. to 6 p.m. daily, with supermarket hours from 7 a.m. to 8 p.m., unless otherwise stated.

Robinsons Malls in Metro Manila

  • Robinsons Forum
  • Robinsons Galleria Ortigas
  • Robinsons Place Las Piñas
  • Robinsons Magnolia (Supermarket hours: 8 a.m. to 8 p.m.)
  • Robinsons Metro East

Robinsons Malls in Laguna, Cagayan de Oro, and Iloilo

  • Robinsons Galleria South
  • Robinsons Town Mall Los Baños – 9 a.m. to 6 p.m.
  • Robinson’s Cagayan de Oro – 10 a.m. to 7 p.m (Supermarket hours: 9 a.m. to 7 p.m.)
  • Robinsons Place Iloilo – 9 a.m. to 7 p.m. (Supermarket hours: 8 a.m. to 7 p.m.)
  • Robinsons Place Jaro – 10 a.m. to 7 p.m. (Supermarket hours: 8 a.m. to 7 p.m.)

Robinsons Mall Guidelines Under ECQ

  • No face mask, no entry
  • Temperature screening at entrances (No entry for those with 37.6°C temperature and above)
  • Reduced number of entrances to avoid overcrowding
  • Sanitizing mats at entrances
  • Rubbing alcohol and hand sanitizers available
  • Social distancing of at least 1 meter apart at entrances, restrooms, ATMs and stores (with floor markings in restrooms, hallways, and queuing areas
  • Three-step gap at escalators
  • Limited access to elevators, with a three-step gap between people inside
  • Disinfection of all areas
  • Centralized pick-up point for establishments with pick-up/delivery service
  • Online personal shopping and delivery services via Robie & Rosie Personal Shopper[5] to reduce the number of shoppers in Robinsons malls

Related: DIY Face Mask and Other Useful Things to Make During Lockdown

Megaworld Lifestyle Malls

Megaworld ECQ Mall Hours

  • Alabang West Parade – 10 a.m. to 6 p.m.
  • Eastwood City – 9 a.m. to 7 p.m.
  • Lucky Chinatown – 9 a.m. to 6 p.m.
  • Paseo Center – 9 a.m. to 6 p.m.
  • San Lorenzo Place Mall – 10 a.m. to 6 p.m.
  • Southwoods Mall – 10 a.m. to 6 p.m.
  • The Village Square Alabang – 10 a.m. to 6 p.m.
  • Three Central Mall – 9 a.m. to 6 p.m.

Megaworld Lifestyle Mall Guidelines Under ECQ

  • Only people 21 to 59 years old are allowed to enter (Present your ID upon entry.)
  • Thermal scanning and footbath at all entrances
  • Face mask required for all guests, store personnel, and mall employees at all times
  • Social distancing of 3 feet apart within mall premises and in queues at ATMs, concierge, cashiers, and restrooms
  • Social Distancing Ambassadors to closely monitor 3-feet physical distancing
  • Rubbing alcohol and hand sanitizers available
  • Sanitation of elevator and parking card push buttons every 30 minutes
  • Sanitation of parking cards before deployment at the card dispenser
  • Tire bath for all vehicles before entering parking facilities
  • Deep cleaning of restrooms, common areas, door handles, and handrails at all times
  • UV light disinfection of escalator handrails
  • No dine-in in all food establishments
  • Cashless transaction with designated pick-up counters and drive-thru stations for takeout orders and deliveries
  • Air-conditioning at 26°C
  • No free Wi-Fi
  • Rapid testing for all Megaworld mall employees and frontliners, including janitors and security guards

Read more: Reopening Your Business? Guidelines and Tips for Resuming Your Operations

Araneta City Malls

Araneta MECQ Mall Hours

Ali Mall, Farmers Plaza, and Gateway Mall are open daily from 10 a.m. to 6 p.m.[6] until further notice. 

Araneta City Mall Guidelines Under ECQ

  • No face mask, no entry
  • Temperature checks and foot disinfectant baths at entrances (No entry for those with 37.6°C or higher temperature)
  • Hand sanitizers/alcohol dispensers and information materials in key areas
  • At least 1-meter distance (with signages and floor markings) between persons
  • Two-step gap at escalators
  • Only senior citizens, PWDs, and pregnant women allowed in elevators
  • Regular sanitation/disinfection of common areas and mall exteriors

Ortigas Malls

Ortigas ECQ Mall Hours

Estancia, Greenhills, and Tiendesitas malls are open daily from 8 a.m. to 5 p.m., with some essential stores with different opening times. Check Ortigas Malls’ social media pages for the most updated hours.

Meanwhile, the following Industria Mall essential establishments will be open during this ECQ:

  • BDO – 8:30 a.m. to 3 p.m.
  • Crystal Clear – 9 a.m. to 5 p.m.
  • Family Mart – 24 hours
  • Mr. Jeff Laundry – 9 a.m. to 6 p.m.
  • Qiqimart – 3 p.m. to 3 a.m.
  • Wheedle Laundromat – 9 a.m. to 5 p.m.
  • Citea Blend – 9 a.m. to 5 p.m.
  • Kambal Pandesal – 7 a.m. to 4 p.m.
  • Yang Chow – 10 a.m. to 4 p.m.

Ortigas Mall Guidelines Under ECQ

  • No face mask, no entry
  • Controlled foot traffic inside malls
  • Thermal scanning and sanitizing pads at all entrances
  • Rubbing alcohol available at all counters
  • Social distancing of at least 2 meters
  • Three-step gap between people on escalators
  • Regular sanitation of surfaces and escalator handrails
  • Online personal shopping service via My Home Dashers to reduce the number of shoppers in Ortigas malls

Rockwell Malls

Rockwell ECQ Mall Hours

Power Plant Mall, The Arton Strip, and The Grove by Rockwell are open from 11 a.m. to 7 p.m. The Marketplace, 7-Eleven, and some restaurants and banks open earlier between 8 a.m. and 10 a.m.

Related: 7-11 CLiQQ App Guide: Pay Your Bills and Send Money Anytime

Rockwell Mall Guidelines Under ECQ

  • No face mask and ID, no entry
  • Temperature checks and sanitizing footbath mat at entrances (No entry for those with 37.6°C or higher temperature)
  • No entry for people below age 21 (except for medical appointments)
  • Senior citizens, PWDs, and pregnant women are allowed entry alone or with only one companion only for buying essential goods, transacting at banks, or medical appointments
  • Use of hand sanitizer upon entry in every store is required.
  • Floor markers and mall security personnel near all restrooms, elevators, and escalators to aid in enforcing social distancing of at least 2 meters
  • UV sterilization of escalator handrails
  • Six-step gap on escalators
  • Limited elevator passenger capacity – four passengers at a time for Power Plant Mall and two passengers at a time for The Grove Retail Row and Arton Strip
  • Regular disinfection of common areas using UVC germicidal lamps after mall hours
  • Only four people at a time are allowed inside restrooms
  • Disinfection of all cubicles, countertops, and sinks in restrooms after every use
  • Disinfection of fitting rooms after each use and sanitation of unpurchased items
  • Daily health checks and required PPE for all mall employees
  • Reduced number of guests in each store
  • Disinfecting routines for merchandise
  • No sampling of products
  • Power Plant Mall’s buying assistance service, Rockwell On Demand. Download the Rockwellist mobile app[7] to get started.

Starmalls

mall hours - Starmalls quarantine hours

Starmall ECQ Schedule

The following Starmall branches in ECQ areas are open daily from 10 a.m. to 7 p.m. during the ECQ period. 

  • Starmall Alabang
  • Starmall EDSA-Shaw

Starmall Guidelines Under ECQ

  • No face mask, no entry
  • Only guests aged 21 to 59 may enter (Valid ID with birthdate required at entrances for age verification)
  • Temperature check and footbath at entrances
  • Rubbing alcohol available
  • Social distancing of 1-2 meters along hallways and in queues (with floor stickers as a guide)
  • Three-step gap on escalators
  • Escalator sterilization
  • Floor markers in elevators to ensure the proper distance between passengers
  • One cubicle/urinal apart in restrooms
  • Roving security personnel to monitor social distancing compliance of guests

Vista Malls

Vista Mall ECQ Schedule

These Vista Malls in ECQ areas are open daily from 10 a.m. to 7 p.m. unless otherwise stated.

  • Evia Lifestyle Center
  • Vista Mall Lakefront
  • Vista Mall Las Piñas
  • Vista Mall Taguig
  • Vista Mall Global South
  • Vista Mall Sta. Rosa
  • Vista Mall Iloilo – 9 a.m. to 8 p.m.
  • Vista Mall CDO – 9 a.m. to 7 p.m.

Vista Mall Guidelines Under ECQ

  • No face mask, no entry
  • Temperature check and footbath at entrances (No entry for those with 37.6°C or higher temperature)
  • Only guests aged 21 to 59 may enter (Valid ID with birthdate required at entrances for age verification)
  • Separate entrance and exit doors
  • Rubbing alcohol and hand sanitizer dispensers at mall entrances and common areas
  • Strict physical distancing of at least 2 meters
  • Regular disinfection of common areas
  • Disinfection of elevator buttons, ATMs, and other high-contact areas every 30 minutes
  • Hourly sanitation of restrooms (including door handles, locks, faucet, and other high-contact areas), mall clinic, and breastfeeding and pumping station
  • UV sterilization of escalator handrails
  • Three-step gap on escalators
  • Limited passenger capacity in elevators, with floor stickers to enforce social distancing
  • Dedicated trash bins for face mask and glove disposal
  • Air-conditioning at 26°C
  • No free Wi-Fi

Shangri-La Plaza

Shangri-La ECQ Mall Hours

Shangri-La malls are open from 10 a.m. to 5 p.m.[8]

Shangri-La Mall Guidelines Under ECQ

  • No face mask, no entry
  • Temperature check and sanitizing mat at entrances
  • Required use of hand sanitizers before entry
  • Floor markers to implement social distancing of at least 2 meters in queues
  • Elevators limited to four passengers
  • Three-step gap on escalators
  • Rubbing alcohol and hand sanitizers around the mall
  • Enhanced and increased frequency of sanitation
  • Emergency Response Group around the mall

Festival Mall

Festival Mall in Alabang is open from 10 a.m. to 5 p.m., with some essential stores opening as early as 8 a.m. Store hours can change without prior notice, so check out Festival Mall’s social media updates or send a direct message before heading down to the store.

Festival Mall Guidelines Under ECQ

  • No face mask, no entry
  • Minors, seniors, and pregnant women are discouraged to enter the mall
  • Temperature check upon entry
  • Rubbing alcohol at entrances
  • Strict social distancing measures
  • Frequent sanitation of the mall and its common areas

Fisher Mall Quezon Avenue

mall hours - Fisher Mall Quezon Avenue

Fisher Mall ECQ Schedule 

Fisher Mall in Quezon Avenue opens at 10 a.m. until 7 p.m.

Fisher Mall Guidelines Under ECQ

  • No face mask, no entry
  • Temperature scanning and use of foot bath upon entry
  • Sanitizers available at entrances, escalators, and on elevator landings
  • Limited number of customers allowed in stores, queues, elevators, and escalators
  • Strict social distancing of at least 2 meters

Ever Gotesco Commonwealth

Ever Gotesco ECQ Mall Hours 

Ever Gotesco opens at 10 a.m. until 6 p.m.

Ever Gotesco Mall Guidelines Under ECQ

  • No face mask, no entry
  • Temperature checks at entrances
  • Compliance to social distancing at all times
  • Sanitation and health protocols
  • Daily monitoring of all Ever employees’ activities, health, and well-being
  • Mass testing for mall frontliners

Final Thoughts

With this pandemic, we should never be too complacent with our health and safety. Most of the shopping malls in NCR Plus have already introduced their personal shopping service. You can also check if there are pabili services within your area. It’s better to stay at home than go to the mall if you don’t have any important and urgent business to take care of.

If you really need to go, plan your errands and check the mall schedule to avoid making frequent trips. There are some cities in Metro Manila like Quezon City and Manila that require quarantine passes for the ECQ in August 2021,[9] so make sure to check your city’s guidelines first before you leave the house.

And when you’re in the mall, observe all the safety guidelines—your cooperation will certainly help control the COVID-19 spread in the country.

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