Gadget Protect | Bolttech Partner Page

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Published on: January 14, 2020 Last updated: June 21, 2021

Gadget Protect by bolttech 

bolttech is Pacific Century Group’s international digital protection and insurance business. They specialize in four types of services, including device protection, digital brokerage, technology services, and digital general insurance. They aim to provide a better protection and insurance experience to their customers.

Launched in Asia in 2020, bolttech is present in 11 markets worldwide, including the Philippines, Hong Kong, Indonesia, India, Italy, Malaysia, Singapore, Taiwan, Thailand, Vietnam, and the United States.

Gadget Protect Service Plan by bolttech

Accidental Breakage

Our device protection partner, bolttech, includes damages caused by accidental drop.

Liquid Breakage

bolttech also includes devices damaged by all kinds of liquids.

Value-Added Services

  • Fast and easy service request procedure
  • Free device replacement for
    irreparable damages
  • Free device pick-up and delivery
  • Free online tech support

FAQs

You purchase a gadget protection service plan according to your device’s price range and your protection will last for an entire year. If your device breaks, you can file a service request and we’ll fix it for you.

Yes, our services include accidental and liquid breakages. Under Gadget Protect, you can easily send us your broken phone and we’ll deliver it back to you.

Currently, Gadget Protect doesn’t include theft.

Your gadget protection cost will depend on the price range of your device. It starts at PHP 389 and can go up to PHP 9,000. It also comes with a corresponding service fee starting at PHP 150. Please refer to the Gadget Protect price table for the complete cost.

Gadget Protect protects devices from popular brands including Apple, Samsung, Huawei, Oppo, Vivo, and Xiaomi. All types of smartphones are eligible, from low-end to high-end smartphones. Unfortunately, legacy smartphones are not included.

No. Your device must be in good working condition upon purchasing Gadget Protect. bolttech will also refuse to protect devices with noticeable breakages like cracks and dents.

The service plan will take effect 30 days from the purchase date. This is to avoid fraudulent service requests just days after buying the policy.

bolttech will provide a new replacement unit of the same model.

For Metro Manila residents, expect your serviced or replacement phone to be delivered within 7 days. For outside the metro, it will take at least 15 days.

Gadget Protect Service Request Procedure

Need to file a Gadget Protect repair request? Just follow the steps below.

Step 1: Proceed to bolttech’s customer portal and fill out the form.

Step 2: Upload your contract and a scanned copy of your device’s official receipt before submitting your details.

Step 3: After submitting your request, bolttech will pick up your device and send it to an accredited repair shop for further assessment.

Step 4: The technician will fix the damage based on your broken device’s diagnosis. If the device cannot be repaired, bolttech will order a new replacement unit for you.

Step 5: bolttech will deliver the repaired/new device to you within seven days.


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Mayee is an experienced writer, editor, and content strategist. She enjoys writing about personal finance and lifestyle topics. On her free time, she reads, travels, and watches a lot of movies. She's also a proud cat-mom. Follow Mayee on LinkedIn.