Gadget Protect by 

AmTrust Mobile Solutions

AmTrust Mobile Solutions is one of the leading mobile protection providers in Asia. They specialize in a wide range of comprehensive mobile care coverage, including gadget protection, repairs, trade-ins, and tech support. Mobile users from 70 countries worldwide enjoy their smartphones the way they want, thanks to AmTrust’s passion, innovation, and dedication in providing seamless and quick gadget protection and claims support.

Gadget Protect Coverage by AmTrust

Accidental Damage

Our device protection partner, AmTrust, cover damages caused by accidental drop.

Liquid Damage

We also cover devices ruined by liquids such as water, coffee, or tea. 

Value-Added Services

  • Fast and easy claim procedure
  • Free device replacement for irreparable damages
  • Free device pick-up and delivery
  • Free online tech support

FAQs

You pay a gadget protection cost according to your device’s price range and your coverage will last for an entire year. If your device got damaged, you can file a gadget protection claim and we’ll fix it for you.

Yes, our coverage includes accidental and water-related damages. Under Gadget Protect, you can easily send us your damaged phone and we’ll deliver it back to you.

Currently, Gadget Protect doesn’t include theft coverage.

Your gadget protection cost will depend on the price range of your device. It starts at PHP 400 and can go up to PHP 9,000. It also comes with a corresponding service fee starting at PHP 150. Please refer to the Gadget Protect price band for the complete cost.

Gadget Protect covers devices from popular brands including Apple, Samsung, Huawei, Oppo, Vivo, and Xiaomi. All types of smartphones are eligible, from low-end to high-end smartphones. Unfortunately, legacy smartphones are not covered.

No. Your device must be in good working condition upon purchasing Gadget Protect. AmTrust will also refuse to cover devices with noticeable damages like cracks and dents.

The coverage will take effect 30 days from the policy purchase date. This is to avoid fraudulent claims just days after buying the policy.

AmTrust will provide a brand new replacement of the same model.

For Metro Manila residents, expect your serviced or replacement phone to be delivered within 7 days. For outside the metro, it will take at least 15 days.

Gadget Protect Claim Procedure

Need to file a Gadget Protect claim? Just follow the steps below.

Step 1: Head to the AmTrust customer portal and fill out the form.

Step 2: Upload your contract and a scanned copy of your device’s official receipt before submitting your details.

Step 3: After submitting your claim, AmTrust will pick up your device and send it to an accredited repair shop for further assessment.

Step 4: Based on your broken device’s diagnosis, either the technician will fix the damage or AmTrust will order you a new unit in exchange of your broken gadget.

Step 5: AmTrust will deliver your repaired/new device to you within seven days.