Got into an accident? We are here for you.

Our claims team can take care of your car, without you having to leave your home. Just send your details to claims@moneymax.ph and we'll handle the rest.

Claims

How does the claims process work?

1
Submit Documents

Submit all of your claim-related documents to us via email: claims@moneymax.ph.

2
Expert Assistance

Our Claims Experts will work with your insurance provider for a faster claims process.

3
Document Verification

Your provider will check all documents submitted and evaluate the damaged car.

4
Vehicle Repair

Once approved, you will receive a LOA to have your car fixed in an accredited dealership.

How to File a Car Insurance Claim in the Philippines

You spend money on your car insurance premium so naturally, you would want to file a claim when your vehicle gets involved in an accident. Filing a car insurance claim in the Philippines ensures that you will receive assistance and compensation for the loss of your car or the damage it has sustained following an accident. This way, you can save money and have the peace of mind knowing that everything will be taken care of without causing you financial burden. Be familiar with your car insurance coverage and how to file a claim properly. Read more about this here.

In case of a vehicular accident, you can file a claim with your insurance provider for repairs or other forms of indemnification. Before doing so, make sure that you have all the requirements needed for a car insurance claim process. Some of these are: fully-paid car insurance policy, police report, photocopy of your driver's license, and photos of the accident scene. Aside from car insurance comparisons, Moneymax can also help you file a claim. Just visit our claims portal
Participation fee is the amount you pay out-of-pocket before the insurance company pays toward a car insurance claim. As a policyholder, you “participate” in your car insurance cost. Generally, participation fees in the Philippines cover the deductible fee, depreciation fee, or both. These costs are deducted from the proceeds of your claim. Know more about participation fee in this article.
Comprehensive car insurance offers a higher level of protection for your vehicle as compared to the government-required Compulsory Third Party Liability (CTPL) insurance. This type of car insurance allows you to choose and customize your insurance coverage, in which you can include add-ons such as Bodily Injury Liability, Property Damage, Acts of Nature, and Roadside Assistance. CTPL, on the other hand, is an insurance type required by the Land Transportation Office (LTO) for all vehicle owners in the Philippines. It covers liabilities incurred by the insured to third party victims.